The Institution Operations track, brought to you by Own Backup, spotlights optimization across institutions of various sizes, enhancing business intelligence, capabilities and work productivity.
Welcome to the Institution Operations Track
Learn how to drive transformational change within your institution by enhancing business operations with Education Cloud, Slack, Tableau, and more.
A Digital Campus Tour with Arizona State University
In this digital campus tour, get a glimpse of the new student onboarding experience, visit a Slack classroom for hybrid learning, and hear from a student-run organization leader engaging an international community.
Integrating Data for Real-Time Decision Making in Times of Change
Unity College President Dr. Melik Peter Khoury will discuss how he led his team through the implementation of a new student information system (SIS).
Using Sales Cloud to Deliver Solutions for Knowledge Exchange
In modern higher ed, engagement with external organizations and measuring impact is increasingly important. Learn how Lancaster University successfully implemented a B2B CRM to increase and enhance relationships and improve its service delivery models.
Make Connection Easy: Building Agility Using Integrations and Mobile Apps
Increasingly, students expect a world-class mobile experience from university services. Georgetown University reveals how they use MuleSoft and Mobile Publisher to create a truly connected and mobile student experience at scale.
Managing Data and Growth: How UTSA Effectively Recruits and Engages Students
Hear how UTSA’s CRM systems team protected and preserved their data with OwnBackup. They’ll share how they reduced their total shortage size by 40%, allowing them to focus on their goal of recruiting and engaging with underrepresented students.
The Business of Education: The NYU Story
With Tableau Dashboards, NYU is able to use analytics to make more informed business decisions prior to their implementation.
Institution Operations Resources
The Digital Campus: How Higher Education Technology Solutions are Elevating the Employee Experience
Seamless, easy-to-use tools are smoothing the journey towards work satisfaction
Customer Story: Arizona State University
Learn more about how ASU is driving student success with data.
Continue Learning with 40+ Sessions
From creating connected student experiences across departments to innovating with new business models, now is the moment to evolve and thrive as a future-ready institution.