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Enterprise-Wide CRM

Learn from trailblazing institutions leveraging enterprise-wide CRM strategy to create a single source of truth throughout the entire education journey.

Welcome to the Enterprise-Wide CRM Track

See how institutions of all sizes are leveraging the flexibility of Education Cloud to be future-ready. All with a focus on change management and a commitment to driving learner and institution success from anywhere.

Administrative Shared Services — Journey to Collaboration!

Hear how the University of Massachusetts systems office used the Salesforce platform to create a shared system for handling work.

Comparing Enterprise Organizational Paths at Around 1,000 Users

What is the impact of a grassroots implementation compared to a centralized strategy and funding model? The University of Florida and the University of Arizona will discuss and compare their enterprise organizational projects three years after startup.

From Silo to Scale: Successful Strategies for a Big Return on a Small Investment

Many small colleges don’t have the same dollars as large universities to grow a big Salesforce garden. But planting small successes and clever strategies helped one community college turn a single seed, one office’s CRM, into a lush, connected campus.

How UTS Embraced the Need to Accelerate Digital Transformation

Learn how The University of Technology Sydney (UTS) leveraged Salesforce solutions to accelerate their transformation initiatives as part of their UTS 2027 plan to enable lifetime learning journeys through the virtual university.

Related Enterprise-CRM Demos and Resources

Prove the value of Edtech investments

Arizona State University

Driving student success with data.

The Future Ready Playbook

Four pillars of a future-ready institution

The Total Economic Impact™ of Education Cloud

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