Nonprofit Cloud Case Management.

Provide personalized client services.

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A Single View of Your Clients, Services, and Programs

Nonprofit Cloud Case Management enables service providers to understand exactly where a client is in their journey through an organization’s programs and guide them through next steps. Having programs, services, and clients in a single system helps service providers manage large caseloads while maintaining personalized care, ensuring no one slips through the cracks.

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Features & Benefits

Client Intake in progress in Nonprofit Cloud Case Management, shown on a desktop

Simplify Intake and Referrals

In a time when the demand for services is higher than ever, reduce the time and steps needed to enroll a client into a program and start delivering services or refer them to another organization with Client Intake and Client Referrals.

Nonprofit Cloud Case Management Home Page

Start Your Day Off Right

The Case Manager Home Page gives service providers a snapshot of upcoming client meetings, tasks, or incidents that are in need of their immediate attention. With lots of demands on their time, this helps service providers plan out their day.

Learn how for Nonprofits can help organizations continue doing their mission in the middle of the COVID-19 crisis.

Job Readiness Case Plan

Personalize Case Plans

Case plans help service providers keep their clients on track. With just a few clicks in the case management tool, service providers can select from commonly used goals and action items or create custom ones unique to their clients’ needs. In a single view, providers can track and understand clients’ progress and what’s still outstanding.

Draft of case note in Nonprofit Case Management

Draft and Tag Case Notes

Case notes are part of a service provider’s daily operations and Case Management is designed to streamline the process. Service providers can create a note and save it as a draft to finish later or tag notes with specific topics so they’re easy to find in the future.

Client search in Nonprofit Case Management

Intuitively Search for Clients

Service providers can ensure they are updating the right record by searching a refined list of clients. Search by legal or preferred name, client ID, or birth date.

Setting up Recurring Services for a Tue & Thu Reading Group through Nonprofit Cloud Case Management on a desktop

Set Up Recurring Services

Save time and manual data entry when setting up recurring services for groups or individual participants. Service schedules allow program staff to setup multiple offerings of the same service (eg. a Monday & Wednesday Group and a Tuesday & Thursday Group).

Visualization of a constituent’s assessments over time in Nonprofit Case Management

Visualize a Client’s Progress

With the assessments feature, service providers can determine their client’s baseline status when they enter the program and visualize how their circumstances change over time.

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