Students expect personalized experiences and support. Salesforce enables personalization with communication journeys that trigger relevant messages based on real-time behavior. Automate communication with students on their preferred channel — email, SMS, social, chat, or Slack — and use robust insights to measure impact.

Too often, students run around campus to complete tasks. This creates an overwhelming experience, jeopardizing student success and retention. With Salesforce, remove barriers and provide 24/7 self-service from anywhere. A one-stop center, including chatbots, helps you focus on what matters – engagement, retention, and wellbeing.

To navigate academic, career, and wellbeing challenges, students need unified advising experiences. Salesforce helps you connect everyone — students, staff, advisors, and faculty — with Student Success Hub for Higher Education. Understand students deeply, identify risk trends, and ensure students stay on a path to success.

Unlock equitable access to internships and fulfilling careers by empowering students to develop skills, prepare for their job search, and connect with employers. With Salesforce, careers teams deepen their connections with students and monitor their progress, helping to ensure every student achieves their life purpose.