Student Experience

Increase retention and drive graduation rates

Transform the Student Experience

Looking to drive retention and graduation rates? The Salesforce Student Experience supports student success by providing a holistic view of every student and powerful insights so you can connect with and support them through their entire education journey. Our suite of solutions empowers institutions of all sizes to maximize student engagement, streamline services, deliver unified advising, and unlock access to careers.

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Features and Benefits

Personalized student communication on desktop and phone

Maximize Student Engagement

Nearly 80% of students say they expect personalized experiences across their student journey, yet 65% of staff say they lack the data due to organizational silos. The Salesforce Student Experience enables institutions to design communication journeys that trigger relevant messages based on real-time behavior to drive student success. Communicate with students on their preferred channel — email, mobile, social, or chat. Use robust insights and analytics to test and measure your impact.

Create central location for student, faculty and staff service

Streamline Student Services

Students can get overwhelmed looking for answers. By removing the barriers of support and providing frictionless service, you can cultivate a strong student community, improve student success, and increase retention. The Salesforce Student Experience provides students, faculty, and staff with a one-stop shop for finding resolutions themselves any time of day, on any channel, from any device.

Advising tools on mobile phone

Deliver Unified Advising Experiences

Students want a sense of belonging — a key driver of student retention — and a proactive advising experience is key to connecting with your students. Salesforce Advisor Link provides real-time insights, collaborative tools, degree planning, and a platform for personally engaging students so faculty, staff, and advisors spend less time connecting the dots and more time connecting with students.

Career readiness dashboards on desktop

Unlock Access To Careers

The Salesforce Student Experience launches students toward fulfilling careers. Institutions can help students get on a path to success by easily posting jobs and internships, managing career fairs, connecting with employers and alumni, and monitoring students during their job search.

The Power of Us Hub

Already using Salesforce to transform your student experience? Connect with other users in the Power of Us Hub.

Visit the Power of Us Hub