Frequently Asked Questions

Education Summit is a convening of Trailblazers to share stories, knowledge, and innovation focused on empowering institutions to drive efficiency, growth, and productivity. Discover 50+ sessions, learn about our latest innovations, and engage with a community of educators.

Education Summit is the premier learning event for educators and admins who use technology to increase efficiency at their institutions.

Salesforce for Education connects insights across recruitment and admissions, student services, advancement, and marketing on an integrated platform for a unified view of every constituent, helping you drive learner and institution success from anywhere. Whether you’re just getting started with Salesforce for Education or you’re an expert, we have a path for everyone.

Due to limited space, Education Summit gives registration priority to education customers, speakers, and official sponsors of the event. Salesforce partners not sponsoring the event are not eligible for an event pass. To learn how to sponsor Education Summit 2023, reach out to [email protected].

Education Summit takes place in Dallas, Texas at the Omni Hotel – located at 555 S Lamar St, Dallas, TX 75202 – on April 10-12, 2023.

Education Summit offers our customers three central benefits:

• Inspiration (Trailblazer stories and thought leadership)
• Innovation (product demos, announcements)
• Connections (the community)

The agenda will be released in March 2023.

This year, we will not have a virtual program as we are focused on returning to in-person events. Selected sessions will be available for viewing on Salesforce+ in mid-April 2023.

Breakfast and lunch will be provided April 11-12, 2023. Light appetizers and crafted beverages will be available at reception events. No meals will be provided on April 13, 2023.

Contact the Help Desk from Monday through Friday, 6:00 a.m.-3:00 p.m. PT at:

• Phone (US and Canada): +1-866-855-3818
• Phone (International): +1-650-416-8832
• Email: [email protected]

Register now to save $50 off your pass for Education Summit in Dallas. Pricing increases on March 14, 2023 at 12:00 a.m. PT.

To register for Education Summit, click the Register button on the top right of this page and select the in-person experience to access Education Summit Registration, where you will need to create an account to register.

This account will give you access to your registration details, sessions, agenda builder, and so much more.

If you created an account for Education Summit in 2021 or 2022, use that same email and password in the login box. If needed, click Forgot Password to trigger a reset.

From there, you’ll provide a few additional details, select your hotel and conference pass, and then you’re on your way to experience Education Summit.

Registration is now open for full-time employees of higher education institutions at the rate of $499. Other registrants can access the non-education early rate of $599.

The conference pass is valid April 10-12 and includes access to keynotes and sessions, the expo hall, breakfast and lunch, receptions, and the Summit Awards.

Contact the Help Desk from Monday through Friday, 6:00 a.m.-3:00 p.m. PT at:

• Phone (US and Canada): +1-866-855-3818
• Phone (International): +1-650-416-8832
• Email: [email protected]

Please contact the Education Summit Registration and Housing team from 6:00 a.m-3:00 p.m. PT:

• U.S./Canada +1-866-855-3818
• International: +1-650-416-8832
• Email: [email protected]

Education Summit: All cancellation requests must be submitted in writing to the Education Summit Help Desk. For a full refund of the event registration fees, cancellation notices must be received by 11:59 p.m. PT on Friday, March 10, 2023. Cancellation notices received between 12:00 a.m. PT on Saturday, March 11, 2023, and 11:59 p.m. PT on Friday, March 24, 2023, will be processed at 50% of the event registration fees. No refunds will be processed for cancellation notices received after 12:00 a.m. PT on Saturday, March 25, 2023. Substitution requests will be processed free of charge if submitted by 11:59 p.m. PT on Friday, March 24, 2023. Substitution requests after this date are subject to a USD$100 transaction fee.

Salesforce Health and Safety Cancellation Terms: Salesforce reserves the right to cancel your event registration without a refund if you fail to meet event’s health and safety protocols.

Full cancellation/substitution terms may be found in the Events Terms of Service. 

Substitution requests will be processed free of charge if submitted by 11:59 p.m. PT on Friday, March 24, 2023. Substitution requests after this date are subject to a USD$100 transaction fee. Requests are subject to approval.

We have a negotiated hotel rate with Omni Dallas. More information about this discount in the Accommodations section below.

Please indicate your needs in the registration form. For additional help, send us an email at [email protected].

Please indicate your needs in the registration form. For additional help, send us an email at [email protected].

Due to the proximity of Education Summit 2023, online hotel booking is closed. There are still rooms available outside our block in Dallas, so please consider the hotels around Downtown Dallas to secure accommodations.

Please contact the hotel directly to request a receipt for your hotel cost after your stay is complete.

Yes, as long as you are the cardholder for the credit card you present at check-in.

Please contact your hotel directly after March 27, 2023 to make any changes to your hotel booking.

The Housing Team sent final confirmations on March 14, 2023. Please contact the hotel directly for more information.

If you reserved a room at the Omni Dallas Hotel during the Education Summit registration process, cancellations must be made 72 hours before the scheduled arrival date. Failure to do so will incur a penalty equal to the cost of one night’s room and tax. The hotel will charge this penalty fee to the credit card on file.

Dallas/Fort Worth International Airport is about 18 miles away. Dallas Love Field Airport is about 7 miles away.

Thank you for your interest! The deadline to submit a proposal was January 25, 2023. At this time our session lineup has been finalized. Please sign up to receive communications to find out about speaking opportunities at future events here.

Thank you for submitting your story! All session submitters have been notified of their session status. If you did not receive a notification, please reach out to [email protected]. Please sign up to receive communications to find out about speaking opportunities at future events here.

We don’t want you to miss out on an opportunity to attend. Register as soon as possible to secure your spot. You’ll receive a full refund on your registration if you’re selected to be a speaker.

Our agenda and speakers will be released in early March 2023.

Our Session Catalog will launch in March 2023.

Salesforce is closely monitoring the COVID-19 pandemic. In accordance with local state and city guidelines, we are currently not requiring proof of vaccination or implementing a testing protocol for Education Summit. This is always subject to change.

Sponsorships for Education Summit are open to partners that are in-program with Salesforce, either as a consulting partner or an AppExchange Partner. For more information, reach out to [email protected].