Eligibility Guidelines

Program Overview

Eligibility Guidelines

Salesforce.org empowers our stakeholders to accelerate impact in their communities in a whole new way. Our resources, combined with the programs and expertise of tens of thousands of nonprofits and education institutions, drive scalable positive change in the world. We call this the Power of Us.

Through the Power of Us program, nonprofit organizations and education institutions across both K-12 and higher ed can get access to Salesforce products and resources to help expand our collective impact.

The Power of Us Program includes:

  • 10 donated Enterprise Edition Sales or Service Cloud subscriptions
  • Discounts on additional subscriptions, products and/or services from Salesforce.org
  • Discounts on Salesforce training
  • Discounts on Salesforce events
  • Access to nonprofit and education specific user groups, events and webinars
  • Discounts on participating Apps and consulting partners from the AppExchange

Please note, Salesforce.org does not donate to: Cuba, Iran, Syria, North Korea, Sudan, China, Hong Kong, Macau and Crimea.

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Eligibility

Salesforce.org offers a powerful, enterprise level suite of products with the potential to dramatically transform your organization, but our product isn’t the best choice for EVERY organization. Is your organization a good fit for Salesforce CRM and the Power of Us Program?

To be eligible to apply for the Power of Us program, your organization must be recognized as a charitable, nonprofit, or nongovernmental organization in the country where you are located.

If you have specific questions about your eligibility or the Power of Us program, please send us a message.
Please note: eligibility will be at our sole discretion.

US and Canada

  • 501(c)(3) organizations: Organizations that have received the 501(c)(3) designation from the Internal Revenue Service are eligible to submit an application for our product donation program. Please see a list of ineligible 501(c)(3) organizations at the bottom of the page.
  • Higher education institutions: Private nonprofit and public higher education institutions qualify for our product donation and discount programs. We donate 10 non-transferrable subscriptions per school. Additional subscriptions can be purchased on the same or different accounts at our deeply discounted rates. Proof of status: Higher education institutions will need to provide a link to their registration on www.nces.ed.gov during the application process.
  • K–12 schools: Standalone K-12 public, charter, and private (nonprofit) schools – as well as K-12 public school districts, charter management organizations (CMO), and private (nonprofit) school networks – are eligible to apply for our product donation program and discount programs. We donate one set of non-transferrable subscriptions per school or district/CMO/network. Any additional subscriptions can be purchased at our deeply discounted rates. Proof of status: Schools will need to provide a link to their registration on www.nces.ed.gov during the application process.
  • Fiscally sponsored organizations: Fiscal sponsorship is a financial and legal system by which a legally recognized 501(c)(3) public charity provides limited financial and legal oversight for an organization that does not have its own 501(c)(3) status. Organizations that are fiscally sponsored by an organization that holds a 501(c)(3) designation and meets all of the eligibility criteria as defined in our Master Subscription Agreement may qualify for the subscriptions donation program.

    Proof of status: Fiscally sponsored organizations will need to submit: 1) their fiscal sponsor’s 501(c)(3) IRS determination letter and 2) the fiscal sponsorship contract/agreement between the two organizations. A signed letter from the fiscal sponsor may also suffice if it clearly indicates the relationship between the entities and that the fiscal sponsor is willing to accept the donation on behalf of the other organization during the application process.

Ineligible organizations

  • 501(c)(4), 501(c)(6), or non 501(c)(3) Organizations: Organizations that do not have a 501(c)(3) designation, but rather a c4, c6 or other nonprofit status are not eligible to apply for our product donation program. In addition, organizations that possess multiple IRS designations (i.e., a 501(c)(3) and 501(c)(6) status) but whose primary use of Salesforce products would not be for the 501(c)(3) entity are not eligible to apply for our product donation program and should visit Salesforce for information about purchasing subscriptions.
  • Healthcare organizations providing patient care: Hospitals and Healthcare systems providing patient care are ineligible for the product donation program. Free clinics may qualify. If you are part of a healthcare institution and are wondering if your organization is eligible to submit an application, please contact powerofus@salesforce.com.
  • State & Local Organizations: Currently, some State and Local Organizations do not qualify for the product donation program. These organizations include but are not limited to, State and Local government agencies, government owned/funded health care organizations, public K-12 schools and school districts, economic development organizations, and Chambers of Commerce (excluding Foundations). We strongly encourage these types of organization to work with Salesforce’s public sector team.

US and Canada Checklist

To maintain your acceptance in the Power of Us program, you are required to be actively using your Salesforce org. If you are NOT READY to start actively implementing and using our product, please DO NOT complete the application at this time.

Nonprofits

  • An Active Trial: You must have an active trial to apply for the Power of Us program. The trial will become your permanent Salesforce ORG. If your trial has expired, please contact us or start a new trial.
  • A System Administrator: Identify a member of your staff to be your named system administrator.
  • Executive Approval: Secure authorization from your Executive Director or Board Chair.
  • Your Tax ID: To help us verify your nonprofit status and process your donation, please provide your Federal Employer ID Number (EIN). Canadian organizations should provide a Business Number (BN).
  • Your 501(c)(3) Letter: US organizations should obtain a copy of your 501(c)(3) letter in PDF format (file size should be less than 2MB) and have it available for upload. Canadian organizations must be a registered charity in order to qualify. Canadian organizations will be asked to upload a Canadian Revenue “Charitable” letter. A link to your organization’s registration on the Canada Revenue Agency’s website will also be sufficient.

Higher Education Institutions

  • An Active Trial: You must have an active trial to apply for the Power of Us program. The trial will become your permanent Salesforce ORG. If your trial has expired, please contact us or start a new trial.
  • A System Administrator: Identify a member of your staff to be your named system administrator.
  • Your Tax ID: To help us verify your nonprofit status and process your donation, please provide your Federal Employer ID Number (EIN). Canadian organizations should provide a Business Number (BN).
  • Your 501(c)(3) Letter: Universities should obtain a copy of your 501(c)(3) letter, the Canadian Revenue “Charitable” letter, or a copy of the university’s listing from the “National Center for Education Statistics” (NCES) websitehttp://www.nces.ed.gov/globallocator in PDF format available for upload (please note: file size should be less than 2MB).
  • Approval from Main College Office: A signed letter from the University’s main college office approving the Power of Us Donation (10 Enterprise Edition Sales or Service Cloud subscriptions) for the petitioning department. The letter must also acknowledge that the university will not be eligible for any future donations. Salesforce.org only grants one (1) donation per university. Download sample letter »

All Other Regions

Salesforce.org serves organisations that are legally recognised as charitable, nonprofit, nongovernmental or social change organisation in the country that they are located. This also includes nonprofit education organisations and institutes.

To be eligible to apply for the discount and donation program, your organisation must provide legal documentation that states you are recognised as a charitable, nonprofit, nongovernmental or social change organisation in the country that they are located. This also includes nonprofit education organisations.

If countries do not have an official registry for said entity types it needs to written into the organisation’s legal documentation:

  • Articles of Association
  • Memorandum of Association
  • Similar legal documentation with financial statements declaring their mission and primary operating purpose i.e nonprofit, charitable organisation

Organizations that meet the following criteria may apply:

  • Your primary purpose is charitable, educational, environmental
  • Your primary purpose is socially benefiting e.g. social enterprises, social businesses, Community Interest Companies, B-Corps, Co-operatives (non retail)
  • Your primary purpose is educational (primary, secondary & higher)
  • Your primary purpose is Arts, Culture and/or Heritage
  • Your primary purpose is Humanitarianism
  • Your primary purpose is nonprofit sports body
  • Your primary purpose is nonprofit provider of Social Services e.g. Elder Care, Hospice, Mental Health Treatment
  • Your primary purpose is social change organisations (with clear reinvestment strategy)
  • Your primary purpose is non-political, non-departmental i.e. operates independently to central government
  • Your primary purpose is not a trade or sector association
  • Your primary purpose is not the promotion of conferences or seminars (unless to promote nonprofit efficacy and/or charitable activities)
  • Your primary purpose is not for-profit patient care (& NHS UK), health insurance organisations (excl. Associated foundations or fundraising organisations)
  • Your primary purpose is not economic development
  • You are not an individual

Selected developing markets (case by case)

  • Micro finance organisations
  • Emerging social business organisations

Salesforce.org does not donate to:

  • Cuba, Iran, Syria, North Korea, Sudan, China, including mainland China, Hong Kong and Macau, Crimea

Discount only, no donation:

  • Denmark & Spain are discount only no donation due to their tax authorities
  • Social enterprises, social businesses, Community Interest Companies, B-Corps, Co-operatives (non retail)

Donation only, no discount:

  • Russia is donation only

All Other Regions Checklist

Nonprofits

  • An Active Trial: You must have an active trial to apply for the Power of Us program. The trial will become your permanent Salesforce ORG. If your trial has expired, please contact us or start a new trial.
  • A System Administrator: Identify a member of your staff to be your named Salesforce system administrator.
  • Executive Approval: Secure authorization from your Executive Director or Board Chair.
  • Your Tax ID: To help us verify your nonprofit status and process your donation, please provide your VAT/Tax number.
  • Legal Documentation: You will need to attach governing documentation to show you are recognized as a charitable, nonprofit, or nongovernmental organization in the country where you are located. If your country does not have an official registry for your organization’s entity you may attach a copy of your Articles of Association or similar legal documentation with financial statements. This must contain all the relevant information that shows you are not for profit and your primary purpose is charitable, educational, and/or socially benefiting.

Education Institutions

  • An Active Trial: You must have an active trial to apply for the Power of Us program. The trial will become your permanent Salesforce ORG. If your trial has expired, please contact us or start a new trial.
  • A System Administrator: Identify a member of your staff to be your named Salesforce system administrator.
  • Your Tax ID: To help us verify your nonprofit status and process your donation, please provide your VAT/Tax number.
  • Legal Documentation: You will need to attach governing documentation to show you are recognized as a nonprofit institution in the country where you are located.

In the past we have accepted the following documentation, listed per country (not exclusive).

If your country does not have an official registry for your organizations entity you may attach a copy of your Articles of Association or similar legal documentation with financial statements. This must contain all the relevant information that shows you are not for profit and your primary purpose is charitable, educational, and/or socially benefiting.

ARGENTINA

AssociationFoundation Registration Certificate from Ministry of justice (IGJ Reg) or CivilSimple Certification of Registration from Administracion Federal De Ingreos Publicos, Human Rights Cert – CN number

AUSTRALIA

ACNC Registration or DGR

AUSTRIA

Certificate of Registration “Gemeinnuetzigkeit”, (Finanzamt fuer Koerperschaften)

BANGLADESH

Registered with the Ministry of Health and Family Welfare, Registered with the Ministry of Social Welfare as a Social Development Organisation

BANGLADESH

Registered with NGO Affairs Bureau, Registered with The Voluntary Social Welfare Agencies (Registration And Control)

BELGIUM

Certificate of Registration; Cabinet of Belgium – Dutch: Vereniging Zonder Winstoogmerk (VZW), Certificate of Registration; Moniteur Belge – ASBL Association sans but lucratif, Articles and Memorandum of Association

BERMUDA

Tax Exempt Registration from Registrar General, NPO Certificate of Registration, Articles and Memorandum of Association

BOLIVIA

NPO Registration Certificate from Director General del Registro de Asociaciones y or Certificate of Foundation Registration from Fundaciones Sins Fines de Lucro

BOSNIA and HERSGOVINA

Minister of Justice – NPOAssociation Registration Certificate, Articles and Memorandum of Association

BRAZIL

Registration Certificate for Associations, Foundations, PBO from Ministry of Justice/Interior

BULGARIA

Certification of Registration – ‘BULSTAT’ Number from Minister of Justice, Articles and Memorandum of Association

BURKINA FASO

Certificate of Registration as NPONGO, Articles and Memorandum of Association

CAMEROON

Certificate of Registration as NPONGO from Council of Ministries, Articles and Memorandum of Association

CHILE

Certificate of NPO Registration from Ministry of Justice/Interior

COLOMBIA

Certificate of NPO Registration from Chambers of Commerce

COSTA RICA

Certificate of NPO Registration from Ministry of Justice/Interior

CYPRUS

Certificate of Registration as NPONGO, Articles and Memorandum of Association

CZECH REPUBLIC

Certification of Registration as Foundation, Endowment from Foundation Register, Articles and Memorandum of Association

ECUADOR

Certificate of Social” Charitable Registration number from IRS

EGYPT

Certificate of Registration as NGO, Articles and Memorandum of Association

ESTONIA

Certificate of Registration from County courts, Articles and Memorandum of Association

FINLAND

Foundation Certificate of Registration from Foundation Registry
Certificate of NPO Registration from National Board of Patents and registrations

FRANCE

Certificate of Registration under “Loi de 1901”, Articles and Memorandum of Association

GERMANY

Certificate of Registration “Gemeinnuetzigkeit”, (Finanzamt fuer Koerperschaften)

GHANA

Certificate of NGO Registration from Registrar General’s Department, Articles and Memorandum of Association

GREECE

Certificate of Registration as NPONGO from Ministry of Finance, Official Government Journal, Articles and Memorandum of Association

GUATEMALA

Certificate of NPONGO Registration from local Government

GUYANA

Certificate of NPONGO Registration from local Government

HONDURAS

Registration Certificate for Associations, Foundations, PBO from Ministry of Justice/Interior

HONG KONG

Registered as Tax Exempt, Character Authorized by Inland Revenue Department

HUNGARY

NPO Certificate of Registration from Competent Registration Court, Articles and Memorandum of Association

INDIA

Registration Certificate of Trust or Society

IRELAND

CHY number from Revenue, Articles and Memorandum of Association

ISRAEL

“Amuta” number from State of Israel Registrar, Certificate of NPO Registration

ITALY

Certificate of Registration as “Onlus” or Cooperative Sociale legal Registration, Articles and Memorandum of Association

JAMAICA

Certificate of NGO Registration “TRN” number from Ministry of Finance

JAPAN

Registered Certificate as Authorized NPO or with National Tax Agency, Registered Certificate as Public Interest Corporations.

JORDAN

Certificate of NGO Registration from Ministry of Social Development, Articles and Memorandum of Association (translated)

KAZAKHSTAN

NPO Registration Certificate from Minister of Justice, Articles and Memorandum of Association

KENYA

NGO Registration Certificate from Kenya Government, Articles and Memorandum of Association

KOREA

Registered Certification as Association, Foundation, NPO with local Government

LATVIA

Registration Certificate of Foundation from State Register

LITHUANIA

Certificate of NPO Registration from Local Government

LUXEMBOURG

Registration as NPO, Association or Foundation from Grand Ducal DecreeRegister of Commerce

MALAYSIA

Articles of Association, Registered with Registry of Societies (ROS), Tax Exempt registered under Income Tax Law

MALTA

Registered as Tax Exempt by Ministry of Finance,

MEXICO

Certificate of NPO Registration from Ministry of Justice or Taxpayers Registry, Registration as Civil SocietyAssociation from Public Administration or Federal Registry

MOLDOVA

NPONGO Registration Certificate from Ministry of Justice, Articles and Memorandum of Association

MOROCCO

Articles and Memorandum of Association (translated to English)

NAMIBIA

NGO Registration Certificate from Local Companies Registration Office

NETHERLANDS

Registration as “Uittreksel van de Kamer van Koophandel”, “ABSL” from Dutch Chamber of CommerceCentral Bureau of Fundraising, Articles and Memorandum of Association

NEW ZEALAND

Registration with NZ Charities Commissioner, Articles and Memorandum of Association

NICARAGUA

Certificate of NPO, Social Benefit Org, Civil Society Org from Junta de Asistencia Privada Juntas de Beneficencia Privada or Indesol

NIGER

Certificate of NGO Registration, Articles and Memorandum of Association

NIGERIA

Certificate of NGO Registration, Articles and Memorandum of Association

NORTHERN IRELAND

Registered as Tax Exempt, XOXNXR number from HMRC

NORWAY

Certificate of NPO Registration from Local Government

PAKISTAN

Tax exemption Act, Approved by the Office of the Commissioner of Inland Revenue

PALESTINE AUTHORITY

Certificate for Interiors registration from Palestine National Authority Ministry

PANAMA

Certificate of NPO Registration, Civil Association from Ministry of Justice, Federal Registry

PARAGUAY

Certificate of NPO Registration, Civil from Ministry of Justice/Interior

PERU

Certificate of NPO Registration from Ministry of Justice/Interior, Tax exempt

PHILIPPINES

Registered with the Philippine Council for NGO Certification, “Non-stock corporations” registered under the Corporation Code

POLAND

Certificate of Registration as “OPP” Organizacja Pozytku Publicznego

PORTUGAL

Registration card of “Pessoa Colectiva”, Registration Certification from Ministry for Finance

PUERTO RICO

Tax Exempt Registration from Department of the Treasury, NPO Certificate of Registration, Articles and Memorandum of Association

ROMANIA

Foundation Registration Certificate from Registry of Associations

RUSSIA

Certificate of NGO Registration from Ministry of Taxes, Law on legal entities registration, Articles and Memorandum of Association (translated)

RWANDA

Certificate of Registration from National Security Service or as NGO from Rwanda Directorate, Articles and Memorandum of Association

SAN SALVADOR

Tax Exempt Registration from Department of the Treasury, NPO Certificate of Registration, Articles and Memorandum of Association

SCOTLAND

Certificate of Charity Registration SCXXXXX” number from Office of Scottish Charity regulator, Articles and Memorandum of Association

SINGAPORE

Registration Certificate of NPO or VWO by local Government

SOUTH AFRICA

Certificate of NGO Registration from Department of Social Development, Articles and Memorandum of Association, Certificate of Incorporation of a Company not having a share capital

SWEDEN

Certificate of NPO Registration, “Stiftelser i Allmänhet, “Insamlingsstiftelser”, “Kollektivstiftelser”

SWITZERLAND

Certificate of NPO Registration, “Gemeinnuetzigkeit”, “Stiftung”, CH number

TAIWAN

Registered under Civic code Act, Income Tax Law

THAILAND

Registered with the Office of the National Cultural Affairs Commission in Thailand, under the Ministry of Culture, Articles of Association

TURKEY

Certificate of NPO or Public Benefit Organisation Registration from Council of Ministries, Articles and Memorandum of Association

UGANDA

NGO Registration Statute 1989, NGO registration from Commisioner, Articles and Memorandum of Association

UNITED ARAB EMIRATES

Certificate of NGO Registration from Local Goverment

UNITED KINGDOM

Charity Registration Number from Charity Commission, CIC Registration Number from CIC Regulator, Articles and Memorandum of Association

URUGUAY

Registered as Tax Exempt from local Government, Certificate of NPO Registration

VENEZUELA

Registration Certificate of Civil Associations, Registered as Tax Exempt from local Government

VIETNAM

Registered Associations, Foundations legal status (Decree 45 (2010) for associations, and Decree 148 (2007) for social and charitable funds), or notification (Decree 151 (2007) on cooperatives

ZIMBABWE

Certificate of NGO Registration from Local Goverment, Articles and Memorandum of Association

Free Trial

Only organizations that have started a free trial, reviewed the Power of Us Program, determined their eligibility, and gathered the needed information outlined in the checklist can apply for the Power of Us Program. The application process will be completed in thePower of Us Hub.

Nonprofit Free Trial   Higher Education Free Trial