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Measuring success when you’re transforming the way you do business requires an approach that blends art and science, story and technology, and that looks more deeply at experience. To adjust to the shift toward an economy of connected experiences, we need to re-think the student experience at the same time as designing more operationally efficient processes. Join San Francisco State University and Ivey Business School who will discuss roadmap creation, selling an enterprise vision, re-architecting processes, introduction of new tools, and more.