Eligibility Guidelines

Program Overview

Eligibility Guidelines

Salesforce.org empowers our stakeholders to accelerate impact in the world. The programs and expertise of tens of thousands of nonprofits and education institutions combined with our resources drive scalable positive change in the world. We call this the Power of Us.

Through the Power of Us program, eligible organizations can purchase — or in some cases, receive technology donations of — certain Services delivered by Salesforce.com to help expand our collective impact.

The Power of Us Program includes:

  • 10 donated Enterprise Edition Sales or Service Cloud subscriptions
  • Discounts on additional subscriptions, products and/or services from Salesforce.org
  • Discounts on Salesforce training
  • Discounts on Salesforce events
  • Access to nonprofit and education specific user groups, events and webinars
  • Discounts on participating Apps and consulting partners from the AppExchange

Please note, Salesforce.org does not donate or provide discounts to organizations in the following countries: Cuba, Iran, Syria, North Korea, China, Hong Kong, Macau and Crimea

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Eligibility

Qualifying Criteria

Overall Criteria: To be eligible you must be recognized as a charitable, nonprofit, educational, or social change organization in the country where you are located. This includes public or private nonprofit primary, secondary, and higher education organizations and institutions. Further, your organization must be in compliance with Salesforce’s Acceptable Use Policy and External-Facing Services policy.

Your organization must provide legal documentation showing that you meet the above criteria. See below for specific eligibility requirements.

If countries do not have an official registry for these types of entities, then the organization’s legal documentation (see below) must specify that the entity is established for these purposes:

  • Articles of Association
  • Memorandum of Association
  • Similar legal documentation with financial statements declaring their mission and primary operating purpose as a nonprofit, charitable organization, or public educational institution.

If you have specific questions about your eligibility, please send us a message.

Please note: The determination of eligibility will be made at our sole discretion.

Further, the customer must provide documentation to validate its status upon request from Salesforce.org.

The following types of organizations will be considered for P10 eligibility:

Nonprofit organizations:

  • Religious, charitable, scientific, literary, or educational
  • Socially benefiting or social welfare
  • Arts, culture and/or heritage
  • Humanitarian
  • Nonprofit providers of the following Social Services:
    • Retirement Care
    • Hospice
    • Mental Health Treatment
    • Community Health Services
    • Substance Abuse Treatment
    • Blood & Organ Transplant Banks
    • Developmental Services
    • Disability Services
    • Reproductive Health Services
  • Nonprofit foundations or fundraising organizations, including hospital foundations.
  • In the United States, organizations with tax exempt status under the following U.S. Internal Revenue Codes are eligible:
    • 501(c)(3) Charitable Organizations
    • 501(c)(4) Social Welfare Organizations
  • Outside the United States, refer to the checklist below for country specific requirements

Higher education institutions:

  • Public or Private nonprofit higher education institutions

Primary and secondary education institutions:

Public, charter, or private (nonprofit) schools – as well as school districts, nonprofit charter management organizations (CMO), or nonprofit private school networks. We donate one set of non-transferrable subscriptions per school or district/CMO/network. Any additional subscriptions can be purchased at our discounted rates.

Fiscally sponsored organizations:

Organizations that are fiscally sponsored by an organization that meets the current eligibility criteria.

  • Fiscal sponsorship is a financial and legal structure by which a legally recognized tax exempt organization or public charity provides specific financial and legal oversight to an entity that does not itself qualify to be tax exempt or a public charity.

Eligibility is determined on a case by case basis. In addition, Salesforce.org will determine whether entities with the following characteristics are eligible for the Power of Us program benefits.

  • Those with comprehensive and transparent social and/or environmental standards
  • Microfinance organizations
  • Emerging social business organizations

US and Canada

  • 501(c)(3) & 501(c)(4) organizations: Organizations that have received the 501(c)(3) or 501(c)(4) designation from the Internal Revenue Service are eligible to submit an application for our product donation program. Please see a list of ineligible 501(c)(3) organizations at the bottom of the page.
  • Higher education institutions: Private nonprofit and public higher education institutions qualify for our product donation and discount programs. We donate 10 non-transferrable subscriptions per school. Additional subscriptions can be purchased on the same or different accounts at our deeply discounted rates. Proof of status: Higher education institutions will need to provide a link to their registration on www.nces.ed.gov during the application process.
  • K–12 schools: Standalone K-12 public, charter, and private (nonprofit) schools – as well as K-12 public school districts, charter management organizations (CMO), and private (nonprofit) school networks – are eligible to apply for our product donation program and discount programs. We donate one set of non-transferrable subscriptions per school or district/CMO/network. Any additional subscriptions can be purchased at our deeply discounted rates. Proof of status: Schools will need to provide a link to their registration on www.nces.ed.gov during the application process.

    To be eligible to apply for the Power of Us program, all K-12 public schools/districts must submit a written ethics certification confirming receipt of Power of Us Program donations is permissible under its applicable ethics or procurement provisions.

  • Fiscally sponsored organizations: In lieu of the legal documentation above, fiscally sponsored organizations will need to submit:
    • The fiscal sponsor’s IRS determination letter
    • The fiscal sponsorship contract/agreement between the two organizations. A signed letter from the fiscal sponsor may (in Salesforce.org’s discretion) also suffice, if it clearly indicates the relationship between the entities and that the fiscal sponsor is willing to accept the donation on behalf of the other organization during the application process.

Ineligible organizations

Disqualification Criteria

Excluded nonprofits:

  • Hospitals
  • Academic Medical Centers
  • Health insurance organizations
  • Group or individual health practices
  • Inpatient care facilities
  • Economic Development organizations, such as:
    • Chambers of Commerce (excluding foundations)
    • Business Improvement Districts
    • Local and regional economic development organizations with a primary focus on commercial business development
  • Trade or business associations

US: Only 501(c)(3) and 501(c)(4) nonprofits are eligible. This means that organizations that are designated as nonprofit under IRS Subsections other than 501(c)(3) or 501(c)(4) are not eligible. In addition, for organizations that possess multiple IRS designations, the product donation licenses and discounts may only be used by the 501(c)(3) or 501(c)(4) organization.

Canada: Non-profit associations, clubs, or societies that are not registered charities are not eligible.

Salesforce.org does not donate or provide discounts to organizations in the following countries: Cuba, Iran, Syria, North Korea, China (including mainland China, Hong Kong and Macau), and the region of Crimea.

Salesforce.org provides a discount, but no donation, to the following:

  • Social enterprises, social businesses, Community Interest Companies, B-Corps, Co-operatives (non retail)

Salesforce.org provides a donation, but no discount to the following:

  • Organizations in Russia

Please note – in order to be eligible for the P-10 donations, the prospective recipients must both satisfy the QUALIFYING CRITERIA and NOT fall within the DISQUALIFICATION CRITERIA. Additionally, there may be situations where Salesforce.org is able to provide donations of subscriptions to an organization in a specific country, but where Salesforce.org may not be able to resell subscriptions in that country.

US and Canada Checklist

Nonprofits

  • An Active Trial: You must have an active trial to apply for the Power of Us program. The trial will become your permanent Salesforce “ORG” (an “org” is your organization or institution specific Salesforce instance). If your trial has expired, please contact us or start a new trial. If you are NOT READY to start actively implementing and using our product, please DO NOT complete the application at this time.
  • A System Administrator: Identify a member of your staff to be your named system administrator.
  • Executive Approval: For Nonprofit organizations, provide authorization from your Executive Director or Board Chair.
  • Your Tax ID: To help us verify your nonprofit status and process your donation, please provide your Federal Employer ID Number (EIN). Canadian organizations should provide a Business Number (BN).
  • Your 501(c)(3) or 501(c)(4 Letter: US organizations should obtain a copy of your 501(c)(3) or 501(c)(4) letter in PDF format (file size should be less than 2MB) and have it available for upload. Canadian organizations must be a registered charity in order to qualify. Canadian organizations will be asked to upload a Canadian Revenue “Charitable” letter. A link to your organization’s registration on the Canada Revenue Agency’s website will also be sufficient.

Education Institutions

  • An Active Trial: You must have an active trial to apply for the Power of Us program. The trial will become your permanent Salesforce “ORG” (an “org” is your organization or institution specific Salesforce instance). If your trial has expired, please contact us or start a new trial. If you are NOT READY to start actively implementing and using our product, please DO NOT complete the application at this time.
  • A System Administrator: Identify a member of your staff to be your named system administrator.
  • Your Tax ID: To help us verify your nonprofit status and process your donation, please provide your Federal Employer ID Number (EIN). Canadian organizations should provide a Business Number (BN).
  • Legal Documentation: All education institutions should obtain a copy of your 501(c)(3) letter, the Canadian Revenue “Charitable” letter, or a copy of the school or university’s listing from the “National Center for Education Statistics” (NCES) website http://www.nces.ed.gov/globallocator in PDF format available for upload (please note: file size should be less than 2MB).
  • Ethics Certification: A signed ethics certification confirming receipt of the Power of Us Program (P10) donation is permissible under your applicable ethics or procurement provisions, and that the school’s main central office (district or university) approves the P10 donation and acknowledges that the district or university will not be eligible for any additional P10 donations. Download sample letter.

Fiscally Sponsored Organizations

In lieu of the legal documentation above, fiscally sponsored organizations will need to submit:

  • The fiscal sponsor’s IRS determination letter
  • The fiscal sponsorship contract/agreement between the two organizations. A signed letter from the fiscal sponsor may (in Salesforce.org’s discretion) also suffice, if it clearly indicates the relationship between the entities and that the fiscal sponsor is willing to accept the donation on behalf of the other organization during the application process.

All Other Regions

To be eligible to apply for the discount and donation program, your organisation must provide legal documentation that states you are recognised as a charitable, nonprofit, nongovernmental or social change organisation in the country that you are located. This also includes nonprofit education organisations.

f countries do not have an official registry for these types of entities, then the organisation’s legal documentation (see below) must specify that the entity is established for these purposes:

  • Articles of Association
  • Memorandum of Association
  • Similar legal documentation with financial statements declaring their mission and primary operating purpose as a nonprofit, charitable organization, or public educational institution.

If you have specific questions about your eligibility, please send us a message.

Salesforce.org does not donate or provide discounts to organizations in the following countries:

  • Cuba, Iran, Syria, North Korea, China (including mainland China, Hong Kong and Macau), and the region of Crimea

Salesforce.org provides a discount, but no donation, to the following:

  • Social enterprises, social businesses, Community Interest Companies, B-Corps, Co-operatives (non retail)

Salesforce.org provides a donation, but no discount to the following:

  • Organizations in Russia

All Other Regions Checklist

Nonprofits

  • An Active Trial: You must have an active trial to apply for the Power of Us program. The trial will become your permanent Salesforce ORG. If your trial has expired, please contact us or start a new trial.
  • A System Administrator: Identify a member of your staff to be your named Salesforce system administrator.
  • Executive Approval: Secure authorization from your Executive Director or Board Chair.
  • Your Tax ID: To help us verify your nonprofit status and process your donation, please provide your VAT/Tax number.
  • Legal Documentation: You will need to attach governing documentation to show you are recognized as a charitable, nonprofit, or nongovernmental organization in the country where you are located. If your country does not have an official registry for your organization’s entity you may attach a copy of your Articles of Association or similar legal documentation with financial statements. This must contain all the relevant information that shows you are not for profit and your primary purpose is charitable, educational, and/or socially benefiting.

Education Institutions

  • An Active Trial: You must have an active trial to apply for the Power of Us program. The trial will become your permanent Salesforce ORG. If your trial has expired, please contact us or start a new trial.
  • A System Administrator: Identify a member of your staff to be your named Salesforce system administrator.
  • Your Tax ID: To help us verify your nonprofit status and process your donation, please provide your VAT/Tax number.
  • Legal Documentation: You will need to attach governing documentation to show you are recognized as a nonprofit institution in the country where you are located.
  • Your Ethics Certification & Approval from Main Central Office: All educational institutions in EMEA must provide a signed ethics certification confirming receipt of Power of Us Program (P10) donation is permissible under it’s applicable ethics or procurement provisions, that the school’s main central office (district or university) approves the P10 donation and that the district or university will not be eligible for any additional P10 donation. Download sample Ethics Certification letter.

In the past we have accepted the following documentation, listed per country below (not exclusive).

If your country does not have an official registry for your organizations entity you may attach a copy of your Articles of Association or similar legal documentation with financial statements. This must contain all the relevant information that shows you are not for profit and your primary purpose is charitable, educational, and/or socially benefiting.

ARGENTINA

AssociationFoundation Registration Certificate from Ministry of justice (IGJ Reg) or CivilSimple Certification of Registration from Administracion Federal De Ingreos Publicos, Human Rights Cert – CN number

AUSTRALIA

ACNC Registration or DGR

AUSTRIA

Certificate of Registration “Gemeinnuetzigkeit”, (Finanzamt fuer Koerperschaften)

BANGLADESH

Registered with the Ministry of Health and Family Welfare, Registered with the Ministry of Social Welfare as a Social Development Organisation

BANGLADESH

Registered with NGO Affairs Bureau, Registered with The Voluntary Social Welfare Agencies (Registration And Control)

BELGIUM

Certificate of Registration; Cabinet of Belgium – Dutch: Vereniging Zonder Winstoogmerk (VZW), Certificate of Registration; Moniteur Belge – ASBL Association sans but lucratif, Articles and Memorandum of Association

BERMUDA

Tax Exempt Registration from Registrar General, NPO Certificate of Registration, Articles and Memorandum of Association

BOLIVIA

NPO Registration Certificate from Director General del Registro de Asociaciones y or Certificate of Foundation Registration from Fundaciones Sins Fines de Lucro

BOSNIA and HERSGOVINA

Minister of Justice – NPOAssociation Registration Certificate, Articles and Memorandum of Association

BRAZIL

Registration Certificate for Associations, Foundations, PBO from Ministry of Justice/Interior

BULGARIA

Certification of Registration – ‘BULSTAT’ Number from Minister of Justice, Articles and Memorandum of Association

BURKINA FASO

Certificate of Registration as NPONGO, Articles and Memorandum of Association

CAMEROON

Certificate of Registration as NPONGO from Council of Ministries, Articles and Memorandum of Association

CANADA

Canadian Revenue “Charitable” letter showing charitable registration number. A link to your organization’s registration on the Canada Revenue Agency’s website will also be sufficient.

CHILE

Certificate of NPO Registration from Ministry of Justice/Interior

COLOMBIA

Certificate of NPO Registration from Chambers of Commerce

COSTA RICA

Certificate of NPO Registration from Ministry of Justice/Interior

CYPRUS

Certificate of Registration as NPONGO, Articles and Memorandum of Association

CZECH REPUBLIC

Certification of Registration as Foundation, Endowment from Foundation Register, Articles and Memorandum of Association

ECUADOR

Certificate of Social” Charitable Registration number from IRS

EGYPT

Certificate of Registration as NGO, Articles and Memorandum of Association

ESTONIA

Certificate of Registration from County courts, Articles and Memorandum of Association

FINLAND

Foundation Certificate of Registration from Foundation Registry
Certificate of NPO Registration from National Board of Patents and registrations

FRANCE

Certificate of Registration under “Loi de 1901”, Articles and Memorandum of Association

GERMANY

Certificate of Registration “Gemeinnuetzigkeit”, (Finanzamt fuer Koerperschaften)

GHANA

Certificate of NGO Registration from Registrar General’s Department, Articles and Memorandum of Association

GREECE

Certificate of Registration as NPONGO from Ministry of Finance, Official Government Journal, Articles and Memorandum of Association

GUATEMALA

Certificate of NPONGO Registration from local Government

GUYANA

Certificate of NPONGO Registration from local Government

HONDURAS

Registration Certificate for Associations, Foundations, PBO from Ministry of Justice/Interior

HUNGARY

NPO Certificate of Registration from Competent Registration Court, Articles and Memorandum of Association

INDIA

Registration Certificate of Trust or Society

IRELAND

CHY number from Revenue, Articles and Memorandum of Association

ISRAEL

“Amuta” number from State of Israel Registrar, Certificate of NPO Registration

ITALY

Certificate of Registration as “Onlus” or Cooperative Sociale legal Registration, Articles and Memorandum of Association

JAMAICA

Certificate of NGO Registration “TRN” number from Ministry of Finance

JAPAN

Registered Certificate as Authorized NPO or with National Tax Agency, Registered Certificate as Public Interest Corporations.

JORDAN

Certificate of NGO Registration from Ministry of Social Development, Articles and Memorandum of Association (translated)

KAZAKHSTAN

NPO Registration Certificate from Minister of Justice, Articles and Memorandum of Association

KENYA

NGO Registration Certificate from Kenya Government, Articles and Memorandum of Association

KOREA

Registered Certification as Association, Foundation, NPO with local Government

LATVIA

Registration Certificate of Foundation from State Register

LITHUANIA

Certificate of NPO Registration from Local Government

LUXEMBOURG

Registration as NPO, Association or Foundation from Grand Ducal DecreeRegister of Commerce

MALAYSIA

Articles of Association, Registered with Registry of Societies (ROS), Tax Exempt registered under Income Tax Law

MALTA

Registered as Tax Exempt by Ministry of Finance,

MEXICO

Certificate of NPO Registration from Ministry of Justice or Taxpayers Registry, Registration as Civil SocietyAssociation from Public Administration or Federal Registry

MOLDOVA

NPONGO Registration Certificate from Ministry of Justice, Articles and Memorandum of Association

MOROCCO

Articles and Memorandum of Association (translated to English)

NAMIBIA

NGO Registration Certificate from Local Companies Registration Office

NETHERLANDS

Registration as “Uittreksel van de Kamer van Koophandel”, “ABSL” from Dutch Chamber of CommerceCentral Bureau of Fundraising, Articles and Memorandum of Association

NEW ZEALAND

Registration with NZ Charities Commissioner, Articles and Memorandum of Association

NICARAGUA

Certificate of NPO, Social Benefit Org, Civil Society Org from Junta de Asistencia Privada Juntas de Beneficencia Privada or Indesol

NIGER

Certificate of NGO Registration, Articles and Memorandum of Association

NIGERIA

Certificate of NGO Registration, Articles and Memorandum of Association

NORTHERN IRELAND

Registered as Tax Exempt, XOXNXR number from HMRC

NORWAY

Certificate of NPO Registration from Local Government

PAKISTAN

Tax exemption Act, Approved by the Office of the Commissioner of Inland Revenue

PALESTINE AUTHORITY

Certificate for Interiors registration from Palestine National Authority Ministry

PANAMA

Certificate of NPO Registration, Civil Association from Ministry of Justice, Federal Registry

PARAGUAY

Certificate of NPO Registration, Civil from Ministry of Justice/Interior

PERU

Certificate of NPO Registration from Ministry of Justice/Interior, Tax exempt

PHILIPPINES

Registered with the Philippine Council for NGO Certification, “Non-stock corporations” registered under the Corporation Code

POLAND

Certificate of Registration as “OPP” Organizacja Pozytku Publicznego

PORTUGAL

Registration card of “Pessoa Colectiva”, Registration Certification from Ministry for Finance

PUERTO RICO

Tax Exempt Registration from Department of the Treasury, NPO Certificate of Registration, Articles and Memorandum of Association

ROMANIA

Foundation Registration Certificate from Registry of Associations

RUSSIA

Certificate of NGO Registration from Ministry of Taxes, Law on legal entities registration, Articles and Memorandum of Association (translated)

RWANDA

Certificate of Registration from National Security Service or as NGO from Rwanda Directorate, Articles and Memorandum of Association

SAN SALVADOR

Tax Exempt Registration from Department of the Treasury, NPO Certificate of Registration, Articles and Memorandum of Association

SCOTLAND

Certificate of Charity Registration SCXXXXX” number from Office of Scottish Charity regulator, Articles and Memorandum of Association

SINGAPORE

Registration Certificate of NPO or VWO by local Government

SOUTH AFRICA

Certificate of NGO Registration from Department of Social Development, Articles and Memorandum of Association, Certificate of Incorporation of a Company not having a share capital

SWEDEN

Certificate of NPO Registration, “Stiftelser i Allmänhet, “Insamlingsstiftelser”, “Kollektivstiftelser”

SWITZERLAND

Certificate of NPO Registration, “Gemeinnuetzigkeit”, “Stiftung”, CH number

TAIWAN

Registered under Civic code Act, Income Tax Law

THAILAND

Registered with the Office of the National Cultural Affairs Commission in Thailand, under the Ministry of Culture, Articles of Association

TURKEY

Certificate of NPO or Public Benefit Organisation Registration from Council of Ministries, Articles and Memorandum of Association

UGANDA

NGO Registration Statute 1989, NGO registration from Commisioner, Articles and Memorandum of Association

UNITED ARAB EMIRATES

Certificate of NGO Registration from Local Government

UNITED KINGDOM

Charity Registration Number from Charity Commission, CIC Registration Number from CIC Regulator, Articles and Memorandum of Association

UNITED STATES

IRS Determination Letter of 501(c)(3) tax exempt status, IPEDS ID from the National Center for Education Statistics (NCES)

Acceptable evidence of 501(c)(4) status, such as copy of the Form 990.

URUGUAY

Registered as Tax Exempt from local Government, Certificate of NPO Registration

VENEZUELA

Registration Certificate of Civil Associations, Registered as Tax Exempt from local Government

VIETNAM

Registered Associations, Foundations legal status (Decree 45 (2010) for associations, and Decree 148 (2007) for social and charitable funds), or notification (Decree 151 (2007) on cooperatives

ZIMBABWE

Certificate of NGO Registration from Local Government, Articles and Memorandum of Association

Free Trial

Only organizations that have started a free trial, reviewed the Power of Us Program, determined their eligibility, and gathered the needed information outlined in the checklist can apply for the Power of Us Program. The application process will be completed in thePower of Us Hub.

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