Too often the admissions journey is focused on the administrative process rather than the experience of the prospective student. This leaves the student unsure of where they are in the process, what they need to do next, and who to contact for help.
Faculty and staff often struggle with similar challenges internally – not knowing who to work with on campus or how to get the most up-to-date campus information.
Learn how Algonquin College developed a new student-centric admissions process using Salesforce Communities. The International Application Community breaks down internal silos and creates a single hub for information, communication, and task completion. Also hear how they’ve created a Community for faculty and staff that allows vital information to be pushed out in real time and allows employees to find each other – no matter which campus (or continent) they’re on.
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