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Success Services

Discover your path to success with Salesforce.org Success Services

Certified experts, specialists, and resources to help at every stage of your journey.

Certified experts, specialists, and resources to help at every stage of your journey.

Nonprofits and education institutions have unique technology needs. When you work with Salesforce.org Success Services, you gain access to:

  • Always-on expertise: learn from the people who know Salesforce best
  • Data-driven insights: plan your strategic roadmap
  • Design-led innovation: create experiences that delight your constituents

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Success Services
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"Salesforce helps us stay connected to our most valuable resources—the volunteers, partners, and donors that make what we do possible. " – Ronnie Strickland, CIO, Red Cross

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Service Offerings

Advisory Services

Advisory Services

Salesforce.org Advisory Services offers Customer Success Architects, who have decades of nonprofit or education industry experience and deep Salesforce platform expertise, and Marketing Cloud Advisors who have deep Marketing Cloud expertise. Advisory resources apply their robust knowledge to your organization's priorities, helping you achieve your goals faster.

Strategic Services

Strategic Services

Does speed matter for your implementation? This mission-centric team of consultants focuses on rapidly delivering high impact nonprofit and education solutions based on the latest Salesforce technologies.

Premier Success Plans

Premier Success Plans

As a Salesforce customer, you have access to basic online support and training that come with our Standard Success Plan. By upgrading to a Premier Success Plan, you gain access to additional services like best-practice coaching, 24/7 phone support, on-demand admins, success managers, and more.

Accelerators

Accelerators

Accelerators are quick, personalized sessions that empower your staff with new skills or solve a specific technology challenge. Available with your Premier Success Plan.