Nonprofit Success Pack (NPSP)

Nonprofit technology built on the World's #1 CRM

Community Built and Open Source

The Nonprofit Success Pack (NPSP) was built for, and with, our community of over 47,000 nonprofits, with out-of-the-box capabilities and a relationship-first view of all the people in your universe. Free and open source, it turns the #1 CRM for businesses into a Constituent Relationship Management system for nonprofits. Our ecosystem of partners offers the sector expertise to implement Salesforce tools to energize any operation.

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Features and Benefits

One complete view of a household’s data, support and engagement of your nonprofit in Nonprofit Success Pack

Connect Constituent Relationships

Break down silos among fundraising, marketing, programs, and leadership by giving everyone a single, shared view of all of your constituents (supporters, clients, members, partners, and more.) Once you do, your teams will connect, communicate, and manage your most important relationships. Learn how you can grow your funds raised and drive greater impact.

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Program Management Module Home Page

Manage Many Different Types of Programs

NPSP’s program management features help nonprofits track many different types of programs or services, regardless of complexity. As a nonprofit’s programs develop or grow, Nonprofit Cloud evolves with them.

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Gift Entry feature in the Nonprofit Success Pack for Batch Entry

Capture Offline & Recurring Giving

Gift Entry allows your staff to enter large volumes of gifts in batch, or singly, in a way that’s accurate, fast, and flexible – with the proper attributions and without leaving the primary screen. You can also efficiently handle Recurring Donations to better support your most committed donors and forecast revenue. The result is you capture better data that drives more support from sustainers.

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Managing donations in with a simple drag and drop to change stages in Nonprofit Success Pack

Manage All Donations & Income

Funds are the fuel for your nonprofit’s mission. Capture all your income data in one place, neatly related to supporter profiles. With real-time access to your paid and pledged donations from any device, fundraising staff and leadership can be more focused on pursuing donations with the highest likelihood of closing. Learn how ADL grew funds raised by 157% for Giving Tuesday.

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Executive Director Dashboard in Nonprofit Success Pack Showing Fundraising & Program Performance

Insightful Reporting & Analytics

Measure your fundraising performance and report impact back to those that support your mission. Fundraisers, finance teams, and staff can use over sixty out of the box reports and dashboards to understand and share your success with those invested in your cause.

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Nonprofit Success Pack Payment Services on desktop

Trusted Payments, Addresses & Accounting

Add integrated products that help you ensure clean payments data, addresses and handoff to accounting. Salesforce.org Payment Services* a payment processing solution, through Giving Pages, which are part of Salesforce.org Elevate suite of products and integrated into NPSP. Salesforce.org Insights Platform a new product that helps cleanse and clarify your data, making it accurate, complete, and reliable. Insights Platform Data Integrity ensures all addresses in your file are standardized and contacts are de-duplicated and updated via the National Change of Address system. So you save money and increase accuracy in your marketing efforts across multiple channels. Accounting Subledger prepares all donation data for your financial systems, helping you meet financial reporting requirements and reconcile revenue.

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Salesforce.org Logo

Legal Disclosure

*Salesforce.org Payment Services, and Giving Pages (known together as Salesforce.org Elevate) and Data Integrity (part of the Insights Platform) will be made available to United States–based customers transacting in U.S. dollars. Salesforce.org Elevate is scheduled to be released later in 2020. Prices subject to change.

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