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Faster response to inquiries

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Faster case resolution

+35%

Customer satisfaction

IMPROVEMENTS REPORTED BY SALESFORCE.ORG CUSTOMERS

Put students at the center.

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“With streamlined business processes and our integrated Salesforce application, the Solution Center provides an improved level of service to UMass Lowell students and other constituents,”

- Tara Krch, Solution Center Director, UMass Lowell

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