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Transform the Student Experience

What if you could drive student success and wellbeing through one platform? By unifying data and engagement on the #1 CRM, Salesforce inspires collaboration and keeps students on track to timely graduation. The result is a personalized experience that fosters wellbeing, increases retention, and simplifies the life of a student to make an impact on the greater world.

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Features & Benefits

Personalized student communication on desktop and phone

Maximize Student Engagement

Students expect personalized experiences and support. Salesforce enables personalization with communication journeys that trigger relevant messages based on real-time behavior. Automate communication with students on their preferred channel — email, SMS, social, chat, or Slack — and use robust insights to measure impact.

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Create central location for student, faculty and staff service

Streamline Student Services

Too often, students run around campus to complete tasks. This creates an overwhelming experience, jeopardizing student success and retention. With Salesforce, remove barriers and provide 24/7 self-service from anywhere. A one-stop center, including chatbots, helps you focus on what matters – engagement, retention, and wellbeing.

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Advising tools on mobile phone

Deliver Unified Advising Experiences

To navigate academic, career, and wellbeing challenges, students need unified advising experiences. Salesforce helps you connect everyone — students, staff, advisors, and faculty — with Student Success Hub for Higher Education. Understand students deeply, identify risk trends, and ensure students stay on a path to success.

Screenshot of Education Cloud Advisor Link

Unlock Access To Careers

Unlock equitable access to internships and fulfilling careers by empowering students to develop skills, prepare for their job search, and connect with employers. With Salesforce, careers teams deepen their connections with students and monitor their progress, helping to ensure every student achieves their life purpose.

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Trailblazer Community

Already using Salesforce to transform your student experience? Connect with other users in the Trailblazer Community.

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