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Registration for the Higher Ed Summit is now closed due to overwhelming demand. [wptabs style="wpui-salesforcefoundation-a" mode="horizontal"] [wptabtitle]Higher Ed Summit 2016 Overview[/wptabtitle] [wptabcontent]

Connect. Innovate. Succeed.

Tulane UniversityJoin Tulane University,, and leading colleges and universities from across North America for an exciting two and a half day journey that will inspire you to act and pave the way to becoming a Connected Campus. Hear from industry experts as they share insights, attend breakout sessions about issues that matter most, and collaborate with peers and partners to learn how technology can transform your institution into a Connected Campus. The 4th annual Higher Ed Summit is all about how you can connect, innovate, and succeed. The Summit provides exciting opportunities to connect and network with hundreds of peers, partners, and experts. Innovation will be a theme carried throughout the two and a half day conference. Learn how you can use technology to innovate - no matter your role or title - and place constituents at the center of everything you do. Hear from other colleges and universities about their use of Salesforce in succeeding across multiple facets. Listen as they share results and best practices that you can take back to your institution to drive change both large and small.

Get inspired to take the next step with Salesforce!

  • Collaborate with leaders/innovators in higher education to solve challenges you’re facing
  • Leverage ideas and best practices to disrupt the status quo and revolutionize how you connect with your prospects, students, alumni, faculty, staff, donors, and more
  • Innovate using social, mobile and cloud technologies to accelerate success
  • Transform your college or university into a Connected Campus
We are excited to announce one of this year’s Keynote speakers: Sir Ken Robinson, Internationally Acclaimed Expert on Creativity and Innovation and Author, Finding Your Element, The Element and Out of Our Minds. Given all of the transformation happening in today's higher education realm, Sir Robinson will discuss "Leading a Culture of Innovation" and and share insights for this time of change.


When: March 30 - April 1, 2016 Where: Sheraton New Orleans Hotel 500 Canal Street, New Orleans, LA 70130 Closest airport - Louis Armstrong New Orleans International Airport Follow @SalesforceOrg and #HESummit16 for Higher Ed Summit updates.
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The community has spoken! This year’s Summit will officially be bigger and better than ever before! Due to the overwhelming amount of registrants, we have now reached capacity and need to close registration. We couldn’t be more excited to see everyone in New Orleans to connect, innovate, and succeed in becoming a connected campus. Included in your ticket:
  • Continental Breakfast
  • Lunch on Wednesday and Thursday
  • Refreshments and Snacks
  • Cocktail reception (hosted bar and appetizers) on Wednesday evening
  • Great welcome reception entertainment
  • Two and a half days of amazing content, networking and learning with your peers
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Call for Sessions

The call for sessions is now closed. The deadline for submissions was January 22, 2016. Take a look at recordings from the Higher Ed Summit '15: 2015 HE Summit Recordings
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Hotel Information

SheratonAll conference activities will be held at the Sheraton New Orleans Hotel, just steps from the French Quarter and less than 5 miles from the beautiful Tulane University campus. Our room block at the Sheraton New Orleans Hotel is completely full but there are several great hotels in the area. Please see a list of nearby hotels below:
  • New Orleans Marriott
  • Courtyard New Orleans Downtown
  • JW Marriott New Orleans
  • Omni Royal Crescent Hotel
  • W New Orleans French Quarter
  • Hotel Monteleone
Nearby Hotels

Guest Transportation and Directions

Transportation from New Orleans Airport

You may reserve a shared ride service between the Sheraton New Orleans Hotel and Louis Armstrong International Airport through New Orleans Airport Shuttle. Rates are $20pp one way / $38pp roundtrip. Please call 504-522-3500 for information or make reservations online at least 24 hours prior to your flight departure time at: Sheraton New Orleans Hotel Airport Shuttle. Taxis are available outside of baggage claim and the average fare to the Sheraton New Orleands Hotel is $36 for 1 or 2 guests, $15 per person for 3 or more guests. For more ground transportation options please visit the Louis Armstrong International website at

Streetcar Transportation

The Sheraton New Orleans Hotel is also located right on the Streetcar line which provides easy transit along Canal Street, St. Charles Avenue, and the Riverfront. One-way cost: $1.25. One, 3 and 5-day unlimited ride passes are also available for $5, $12 and $20 respectively. Should you need a cab during your stay, our Doormen or Bellmen will be happy to assist you.

Hotel Parking

Valet parking service is available for guests, the hotel does not offer self-parking. Vehicles are secured in a covered garage adjacent to the hotel. Due to limited space and height restrictions parking is available on a first-come-first-served basis and the hotel cannot accommodate oversized vehicles. Overnight guest rate is $40 + tax. Valet parking is provided by PMS, LLC.

Driving Directions

Please click here for driving directions to the Sheraton New Orleans Hotel from all major freeways.
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Thank you to our partners who help make the Higher Ed Summit 2016 possible.


ACF Solutions Implementing SuccessTargetX


ApexITCirrus InsightDeloitte
DiabsolutEnrollment rxHuron


7summits EMSHeywire


EigenX LogomodactoSierra CedarWave6
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The agenda has something for everyone. The breakout sessions feature a breadth of topics: Recruitment, Student Success; Advancement; Community Engagement & Marketing; General; and Technical. We’ve also added workshop sessions to provide a more in-depth exploration of key topics. Get inspired by education visionaries like Sir Ken Robinson, Dr. Daniel Greenstein, and Rita McGrath. Attend over 35 breakout sessions and hands-on workshops to see how your peers are innovating with Salesforce and driving success across campus. Get a glimpse into the Salesforce higher ed roadmap and, most importantly, enjoy the networking and entertainment! See Detailed Agenda

Day 1: Wednesday, March 30

8:00 a.m. - 9:00 a.m. Breakfast and Registration 9:00 a.m. - 10:30 a.m. Welcome and Keynote 10:30 a.m. - 10:45 a.m. Break 10:45 a.m. - 11:45 a.m. Sir Ken RobinsonKeynote: Sir Ken Robinson, Internationally Acclaimed Expert on Creativity and Innovation and Author of, Finding Your Element, The Element and Out of Our Minds, will deliver a keynote address about “Leading a Culture of Innovation.” 11:45 a.m. - 1:00 p.m. Networking Lunch 1:00 p.m. - 4:00 p.m. Breakout Sessions 4:00 p.m. - 4:15 p.m. Break 4:15 p.m. - 5:00 p.m. Daniel GreensteinPlenary: "Bridge or Barrier? Higher Education in 2025" Dr. Daniel Greenstein, Director of Postsecondary Success, at the Bill and Melinda Gates Foundation 5:00 p.m. - 7:00 p.m. Cocktail Reception

Day 2: Thursday, March 31

8:00 a.m. - 9:00 a.m. Breakfast 9:00 a.m. - 9:45 a.m. Fireside Chat with Tulane Leaders: Peter Coffee, VP of Strategic Research, will lead a discussion with Charlie McMahon, Vice President for Information Technology & Chief Technology Officer, and Richard A. Matasar, Senior Vice President for Strategic Initiatives and Institutional Effectiveness 9:45 a.m. - 10:00 a.m. Break 10:00 a.m. - 11:45 a.m. Breakout Sessions 12:00 p.m. - 1:00 p.m. Networking Lunch 1:00 p.m. - 1:45 p.m. Rita McGrathPlenary: "Tipping Point? Rethinking our Assumptions in Higher Education" Rita McGrath, Columbia University 1:45 p.m. - 2:00 p.m. Break 2:00 p.m. - 4:00 p.m. Breakout Sessions 4:00 p.m. - 6:30 p.m. Tulane Campus Tour / Volunteer Activity

Day 3: Friday, April 1

8:00 a.m. - 9:00 a.m. Breakfast 9:00 a.m. - 10:45 a.m. Breakout Sessions 10:45 a.m. - 11:00 a.m. Break 11:00 a.m. - 11:45 a.m. Plenary: "Applying Consumer Marketing Practices to Higher Education" Dan Dillon, Senior Vice President and Chief Marketing Officer at Arizona State University. 11:45 a.m. - 12:00 p.m. Wrap Up
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Community Service Activity

Roots of MusicEach year at Higher Ed Summit it’s a custom to provide our attendees with an opportunity to give back to the community of our host city. This year we’ve partnered with the Roots of Music to give back to the community that they call home, by uniting Higher Ed Summit volunteers to clean up the streets and perform other acts of beautification in and around their facility in the historic Tremé neighborhood. This community service activity may include the following:
  • Touch up painting in various rooms
  • Outside cleanup & beautification of the building grounds
  • Inside cleanup of music and homework class rooms
  • Help sort and store uniform inventory
Activity Date: Thursday, March 31, 2016 Schedule: 4:00pm - Board shuttle buses to depart to activity location 4:30-4:35pm - Team placement & service activity assignment 4:35-6:00pm - Service time 6:00-6:30pm - Wrap-up and brief performance by marching band 6:30p - Board shuttle buses for departure to Sheraton If you would like to participate in this community activity please sign up here. The Roots of Music empowers the youth of New Orleans through music education, academic support, and mentorship while preserving and promoting the unique musical and cultural heritage of our city. Since 2007, our goal is to provide our students with the resources they need to lead positive, productive, self-reliant lives. The Roots of Music serves more than 150 children from over 40 different schools throughout Orleans Parish each year. Please visit for more information.

Tulane Campus Tour

Tulane UniversityWe’re so excited to be co-hosting with Tulane University this year and we’d like to give you the opportunity to tour their beautiful campus, nestled in the lovely Garden District. Tour Date: Thursday, March 31, 2016 Schedule: 4:00pm - Board shuttle buses to depart to Tulane 4:45pm - Arrive to Tulane 5:00pm- 6:00pm - Tour the Tulane campus 6:10pm - Board shuttle buses for departure to Sheraton If you would like to participate in the Tulane Campus Tour please sign up here.

New Orleans Tours

New Orleans is a fascinating city so we hope you get the chance to explore all the city has to offer. Grey line has a wonderful selection of tours and has applied a 10% discount to all rates just for our attendees. Check out the tours.
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