Why You Need a Partner, Not a Vendor, for Student Success

By Rachel Greenfield | January 22, 2019 | Education, Education Cloud, Education Data Architecture (EDA), Higher Education, Student Experience

At UMass Lowell, students prepare for careers with Salesforce CRM curriculum
The aim of education is to guide students on a path to success – to spark personal growth and achievement from the moment they step into their first classroom to the day they graduate as alumni and become donors. And technology is, of course, just one component in student success. It’s essential to think bigger, especially as we prepare for the future of education. According to the World Economic Forum, 65% of students entering school today will work in jobs that don’t exist yet. So how can K-12 and higher ed institutions advance student success today and well into the future? Taking a partnership approach that incorporates technology, student empowerment, and the power of a community-centric ecosystem is key.

This approach is what we like to call partners in education — combining the power of student-centric technology with the workforce development and community resources needed to maximize every students’ potential. Keep reading to see how we’re spearheading this approach to empower students and prepare institutions for the future of education.

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Your Partner in Transformation

Education Cloud

Over 3,000 education institutions turn to Education Cloud to transform the student experience across the entire lifecycle.

What makes a technology partnership approach different than a technology vendor approach? A spirit of active learning, speed to value, and continuous innovation. Being a partner in transformation means that a vendor goes beyond just providing technology – a true technology partner empowers institutions to learn how to use technology at scale to transform the lives of their students. For example, with Trailhead, your staff can learn valuable Salesforce skills for free. Trailhead includes guided learning paths that make it easy for anyone at your institution to learn how to use Salesforce to drive student engagement across the entire lifecycle. The HEDA trail is a great first step. It covers the fundamentals of our open-source Higher Education Data Architecture so your institution can get up and running with Education Cloud in weeks, not years.

As a partner in transformation, we also encourage our customers to innovate on the Education Cloud platform. For instance, University of Maryville built an application tool called EASY that any institution can download and access today on GitHub. In fact, Maryville University won a Campus Technology Impact Award for their innovation with EASY. Read this blog post on Maryville’s award-winning innovation to see how our customers are driving transformation across the industry.

The Salesforce community is like a big family, and we get together 4 times a year to collaborate on open source software for education institutions like yours.
The Salesforce community is like a big family, and we get together 4 times a year to collaborate on open source software for education institutions like yours.

Your Partner in Community Innovation

At Salesforce.org, when our community of education innovators gets together, their ideas can change the world. That’s why we host open source sprints four times a year for our community of developers, admins, users, and partners to come together and shape the future of education. The way Salesforce.org builds technology is in partnership with the education community: sprints are a place for community members to suggest features, work on new solutions together and actively contribute to the Education Cloud product roadmap.

In addition to open source sprints, the Power of Us Hub is another place where our community can connect to ask questions about Education Cloud and expand their collective impact through shared resources, events, and more. As an online community, the Power of Us Hub is always available to our customers and is a springboard for new ideas. In fact, two new HEDA objects released in June, Program Plan and Plan Requirements, started with an idea shared by a customer in the Power of Us Hub! As a partner in education, we value the collective voices and ideas of our customers to help shape the next wave of innovation.

If you’re looking to join the next gathering of our community, make sure to save the date for Higher Ed Summit – the can’t-miss innovation event of the year for higher ed trailblazers. Higher Ed Summit will be taking place from April 16-18, 2019, in sunny San Diego,CA. We hope to see you there!

Youth attending Future Executive Summit at Dreamforce brush up on resume and career skills. Salesforce is committed to helping youth become Future Ready for college and careers.
Youth attending Future Executive Summit at Dreamforce brush up on resume and career skills. Salesforce is committed to helping youth become Future Ready for college and careers.

Your Partner in Student Empowerment

At Salesforce.org, we believe it’s our responsibility to not only create technology that improves the student experience, but also drive social change through student empowerment. According to the IDC, there will be 3.3 million Salesforce-related jobs by 2022.This growth provides a unique opportunity for students – both technical and non-technical – to find a job in the Salesforce Economy after graduation. Through Trailhead for Students, we partner with districts, universities, colleges, and educational nonprofits to provide everything educators need to give their students the real-world skills that today’s employers want.

But facilitating access to career opportunities is just as important as providing the skills and training needed to fuel student success. Our Talent Exchange program is tailored to the Trailhead for Students community, connecting students who have learned Salesforce skills with customers and partners that are eagerly seeking candidates for entry-level roles. See how one student, Linda Adams, went from college to a career in consulting thanks to the Salesforce ecosystem.

Curious to learn more? Make sure to check out the Partners in Education e-book for a deep dive into all the ways we are partnering with institutions to empower students and transform the future of education.

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