Webinar for Higher Ed: Centralizing Student Service
Just three years ago, University of Maryland University College (UMUC) was running multiple CRM, ticketing, and backoffice systems. They wanted to foster lasting relationships with greater levels of customer intimacy globally, but knew they didn’t have the right technology to enable that strategy. Today, UMUC runs a One-Stop-Shop on Salesforce across the entire organization to manage the complete student lifecycle.
On Wednesday, August 26 at 2:00 p.m. EDT / 11:00 a.m. PDT, UMUC will join Salesforce.org for a live webinar on centralizing student services.
Join this webinar to learn how with 15+ departments and 1,100+ users all managing their student communication and outreach within a single system, students and prospective students from all over the world are able to receive quick and accurate service in real time. During the webinar, we’ll hear from Kevin Keeton, Director of Product Management at UMUC who described the transformation by saying, “All of our staff worldwide now has one place to view all student communications.”
Learn more about how UMUC is centralizing student services with Salesforce and register for the webinar today to find out how you can help your college or university become a connected campus!
You Might Also Like
Ashley Christopher, Founder and CEO of HBCU Week, gives three ways corporations and HBCUs can partner to diversify the workforce.
Historically Black Colleges and Universities (HBCUs) are fundamental pillars in driving social change. Here are four ways to support America’s…
February is Black History Month, where we honor the incredible contributions the Black community has made throughout U.S. history —…