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July HubCap: Take Advantage of the Power of Us Hub

By Lizzy Roberts July 8, 2020

Welcome to the Hubcap

The HubCap is the monthly highlight reel of important product updates, best practices, events, and conversations posted to the online community, the Power of Us Hub. The goal of the HubCap is to share content that helps you meet your goals, engage with the community, and achieve more with Salesforce. This month, let’s start off with a community spotlight of our two new Hub Heroes.

Community Spotlight: Julia Whitehead & Tracey Morris

Julia Whitehead and Tracey Morris have been Nonprofit Community Group leaders in London for years and on June 25, they reached a new milestone: they hosted their first ever virtual community group meeting! They also were the first two hosts for the revamped “Ask the Community” session, hosted on June 18. Formerly known as “EMEA Office Hours,” these community-led meetings offer an hour-long Q&A session and a chance to connect with peers from both the nonprofit and education community. If you’re interested in attending or hosting a future session, visit the Ask the Community group in the Hub.

Tracey Morris, Jisc, London Nonprofit Community Group Leader

Tracey Morris, Jisc, London Nonprofit Community Group Leader

Why is community important to you?
As someone currently working for a nonprofit organisation, and having worked for a couple of charities in the past, I really appreciate the opportunity to meet with others and discuss the issues and inspirations we share. I enjoy being with people and hearing how they use Salesforce; I find it fascinating to hear from such a wide range of different organisations as well. I don’t come from an IT background; when I started work, the tech you had on your desk was a telephone! However, I took the opportunity to learn new technologies as they were introduced into the workplace and when I first started using a CRM in 2009 it just clicked. Then we started using Salesforce and the rest is history!

What motivates you to contribute?
The Salesforce community is amazing. From the first time I attended the World Tour in London, I wanted to take an active role in the community and give something back in return for all I am getting. When the chance to work with Julia came up I was more than happy to volunteer and have really enjoyed planning and delivering our community group sessions. I try and attend other community groups as well so that I can meet more people and hear their experiences, and I’d recommend that others try and do this if they can. There are so many groups meeting online at present, I now have new friends all over the world.

Julia Whitehead,, London Nonprofit User Group Leader

Julia Whitehead,, London Nonprofit User Group Leader

Why is community important to you?
I first started using Salesforce in 2010 when I chose it as our CRM at the nonprofit I worked for. So many people who have responsibility for Salesforce at their charity take on many different roles, they often don’t have the budget or time to train or develop their Salesforce instance, so if they can come along to one of our sessions and learn something new that may help them when they go back to their offices then I’m happy. Many also tell us they like the chance to meet and talk to others about what they are doing, which is why Tracey and I always make sure we have a decent amount of time for the afternoon tea break!

What motivates you to contribute?
I first got involved with the community group in 2012. The previous group leader was unable to continue and as I had some experience running events, I volunteered. I attended when I worked as a Salesforce Administrator for a nonprofit and found the meetings really useful so that’s why I offered to help out. Eight years on and I am still here! Luckily, Tracey came on board and made a massive difference as we can share the workload and swap ideas to make each session better than the last.

Now, let’s review June’s top highlights from the community and look at what’s coming up in July.

Product Updates in the Hub

View the full overview of the new products & features: Spring 2020: New Products and Features. Join the new product groups below to ask questions, browse resources, and connect with Product Managers.

Summer ’20 Release

Nonprofit Resources

Nick Lindberg shares a selfie from Higher Ed Summit Virtual 2020.

Nick Lindberg shares a selfie from Higher Ed Summit Virtual 2020, credit @NickersUniverse.

Education Resources

Event Highlights

We want your feedback! Hop in the Hub, post to Hub Feedback, and let us know your thoughts!

Join Power of Us Hub, an online community for customers, certified partners, and staff. The Hub is a place for you to get answers, build your Salesforce skills, share your expertise, and connect with other Salesforce users in the nonprofit, higher ed, and K-12 sectors!