Integrating Salesforce and Google Apps
Thousands of nonprofits are using Google Apps for free through the Google Apps for Nonprofits program. Google Apps is a suite of essential services including Gmail (email), Google Calendar and Google Drive (document creation, sharing, management and storage).
If your organization uses both Salesforce CRM and Google Apps, you should strongly consider enabling the connection between the two. Doing so lets your organization track email conversations and link important Google Docs on Salesforce records. Connecting this key information in Salesforce will enable your staff to more effectively serve your constituents.
There are several different levels of integration available, and once you understand the options, then you can decide which of them make the most sense for your organization.
Drafted by 3 experts from the community, check out the Integrating Salesforce and Google resource article in the Power of Us HUB (the community for nonprofit and higher education Salesforce users).
And if you have comments or questions, be sure to login and add them to the Chatter feed on the article. If you are a Foundation customer, you can login with your Salesforce credentials.
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