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HubCap: Take Full Advantage of the Power of Us Hub! September 2019

By Lizzy Roberts September 11, 2019

Welcome to the HubCap

The HubCap is the monthly blog series that highlights the best of the Power of Us Hub! Think of this as your one-stop-shop for all content and resources from the past month and a preview for what’s up and coming.

Shortcut to sections:

Let’s take a deep dive into what happened in August.

Product Updates

Gift Entry Manager (GEM) is live as of August 15th! Check out the blog post announcing the news.

GEM combines the fundraising technology used by some of the largest nonprofits with our Education Data Architecture (EDA) to create a robust solution that can be used across the entire campus in the way that works best for your school. GEM serves as the foundation for your donor management and fundraising operations. You can gather gift and donor information in a new, single streamlined interface. View the announcement in the Hub.

Gift Entry Manager (GEM) is live as of August 15th


Check the newly updated Knowledge Tab in the Power of Us Hub for product documentation, best practice and customer service knowledge articles.


Recent: Summer ’19 Release, Release Notes. Follow the Summer ’19 Release Topic in the Hub.

Upcoming: Winter ’20 Release, Release Notes. Follow the Winter ’20 Release Topic in the Hub.

When the team pushes a new Production or Sandbox package release, every two weeks, all the details, and any other important instructions or changes, are posted to these groups below in the Power of Us Hub.

This is the go-to place to find out release updates! As such, we highly recommend you subscribe “to every post” so that you don’t miss out on important information:

Extend your Learning

With the Winter ’20 release Salesforce will turn on Lightning Experience on a rolling basis for all orgs and all users...Ready, Set, Lightning!

“Ready, Set, Lightning!”

With the Winter ’20 release Salesforce will turn on Lightning Experience on a rolling basis for all orgs and all users (users with a Salesforce standard profile or custom profiles with “Lightning Experience User” permission enabled).

Here are three steps to help you get started:

    1. Attend a Pro Bono Lightning Success Clinic. During this in-person event, you’ll learn about the benefits of transitioning to Lightning, what that process entails, demos of exciting new features and functionality, and what resources are available to help you along the way.
    2. Join our Transition to Lightning Bootcamp starting Thursday, October 3 at 10 AM ET or 10 AM PT. This FREE 6-week Bootcamp will guide you through a basic Lightning Experience transition in a supportive setting. Also, view recordings from past bootcamps.
    3. Review the blog posts for an overview of resources and start putting a plan in place for your org’s transition.


Here are the webinar recordings and slides of note from August:
Aug 5: Get Started with Fundamentals for Nonprofits
Aug 6: 6-Week Lightning Bootcamp
Aug 8: Get Started with Engagement: Marketing Automation
Aug 12: Get Started with Configure & Customize for Nonprofits
Aug 14: Upgrade to Lightning Experience for EDU and NPO
Aug 15: EMEA Upgrade to Lightning Experience
Aug 15: Get Started with Engagement: Community Cloud
Aug 19: Get Started with Import Data to NPSP
Aug 21: Lightning Struck, Now What?
Aug 22: Get Started with Engagement: Installing Apps
Aug 29: Get Started with Fundraising for NPSP

View all recordings on the YouTube Channel.

Upcoming webinars to keep an eye on:
Sept 5: Get Started with Fundraising: Account for Your Nonprofit Income with NPSP (NEW!)
Sept 9: Get Started with Fundamentals for Nonprofits #1
Sept 11: Get Started with Recruiting & Admissions: #1 Marketing & Recruitment
Sept 12: Get Started with Fundraising: Track Your Nonprofit Income Over Time (NEW!)
Sept 16: Get Started with Configure & Customize for Nonprofits #2
Sept 18: Get Started with Recruiting & Admissions: #2 Admissions & Onboarding
Sept 19: Get Started with Fundraising: Report on Your Fundraising Efforts with NPSP (NEW!)
Sept 23: Get Started with Fundraising for NPSP #3
Sept 24: Process Builder for Nonprofit Engagement
Sept 25: Get Started with Salesforce for Recruiting & Admissions: #3 Data & Insights
Sept 30: Get Started with Importing Data to NPSP #4
Sept 30: Program Management #1: Configure & Customize
Oct 2: Get Started with Fundamentals for Nonprofits #1

See all upcoming webinars in the MindShare group in the Hub.



Check out the Install Nonprofit Success Pack (NPSP) into a Trailhead Playground


Check out the Community Events Topic in the Hub to learn about upcoming in-person Salesforce events!

Past Events

August 7 – 9, 2019: Midwest Dreamin’ – Chicago, IL

The community gathers in Chicago at Midwest Dreamin'!

August 8, 2019: & UNE Regional Developer Day & UNE Regional Developer Day. Image Credit: Corey Snow

August 14, 2019: Marketing Automation Ask Me Anything (AMA) in the Hub.

August 15, 2019: Salesforce World Tour Dallas – Dallas, TX.

August 15, 2019: Daydreamin’ 5280 – Denver, CO.

The Community gathers in Denver for Daydreamin' 5280!

August 16, 2019: Czech Dreamin’ – Prague, Czech Republic.

August 28, 2019: Down Under Dreamin’ – Sydney, Australia.

August 28, 2019: Salesforce World Tour Los Angeles – Los Angeles, CA.

Upcoming Events

September 10, 2019: Scotland Success Summit – Edinburgh, UK.

September 12 – 13, 2019: Florida Dreamin’ – Orlando, Florida. Register today.

September 16, 2019: Northeast Dreamin’ – Manchester, NH. Register.

September 18, 2019: Salesforce World Tour Atlanta – Atlanta, GA. Register.

September 20, 2019: French Touch Dreamin’ – Paris, France. Register.

October 2, 2019: DOT Org London – London, England. Register.

  • The DOT org conference is developed for one reason: to bring together changemakers from the Nonprofit sector – nonprofits, charities, social enterprises and membership associations – to accelerate their missions and drive impact.
  • DOT org is about the convening of you, your team, and organisations like you, for YOUR Development, your team’s Optimisation, and your organisation’s Transformation.

 DOT Org London takes place in October, 2019

October 10, 2019: Horizons – Paris, France. Register now.

  •, along with co-host, ESSEC Business School, invite higher education institutions to the 2nd Annual Higher Ed Summit Horizons on Thursday, 10th October at musée du quai Branly – Jacques Chirac, Paris, France.
  • Horizons is an exciting day of learning, sharing best practices, connecting, and collaborating. It’s where education, innovation, and community come together – and this year, it’s in Paris, France!

Higher Ed Summit Horizons in Paris takes place in October, 2019

October 16 – 18, 2019: Open Source Community Sprint – Philadelphia, PA

  • Registration for our final 2019 Sprint in Philadelphia goes live! Don’t miss out on this amazing event…it’s sure to book up quick! Check out the Sprint Hub Group for registration links and details.

Nov 19 – 22, 2019: Dreamforce 2019

December 10, 2019: DOT Org – Amsterdam; fill out the Info Request form.

View all upcoming:
Pro Bono Lightning Success Clinics
World Tour Events
Community Conferences

Get Help from Experts in the Community

Community Office Hours

Get Help From Experts in the Community
Community Office Hours
There are 6 different hosted in the Hub by our amazing community members! These are community-led open Q&A sessions: you don’t need to pre-register.


Each week Ryan Ozimek (MVP) reads the entire Hub for you! Join fellow customers, partners, and staff who get the most important Power of Us Hub updates delivered to their inbox each week. Subscribe today!

Get your questions answered!

Post a question in Chatter and get an answer within 24 hours.

Hub Happenings

August Higher Ed Consulting Partner Spotlight: Coastal Cloud

Coastal Cloud

August Nonprofit Consulting Partner Spotlight: Candoris

About Candoris


What do you think of the HubCap?

We want your feedback! Hop in the Hub and post to Lizzy’s profile, include the topic #HubCap and let us know your thoughts! Also, let’s keep the good times rolling… see something we should include in next month’s edition? You guessed it, comment with the topic #HubCap to contribute to the blog. Until next time!

— From Your Community Team

The Power of Us Hub is an online community for customers, certified partners and staff. The Hub is a place for you to get answers, build your Salesforce skills, share your expertise, and connect with others in the nonprofit, higher ed & K-12 sectors who are using Salesforce!