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Education Cloud Winter Release Enables Learner & Institution Success From Anywhere

By November 10, 2020

Students learning virtually from home

This school year has been nothing short of remarkable. Universities, schools, and districts across the country have gone above and beyond to reimagine the classroom, support student learning and wellbeing, and make school a safe, welcoming, and uplifting place. Today’s digital imperative has created a wave of change across education, one where K-12 schools and higher education institutions are having to pivot quickly to support their communities in a whole new way. Here at we’re committed to supporting education institutions on their digital transformation journey with Education Cloud innovations designed to support the needs for your students, families, faculty and staff today. Here are some highlights from our Winter release.

Provide a Unified Application Experience with Admissions Connect

Recruitment and Admissions teams, are you ready? Admissions Connect — built on the Salesforce platform — is launching and will be available to early adopter customers. This new application and decisioning product utilizes the Education Data Architecture (EDA) and is designed to ease the admissions process for K-12 and higher education institutions. 

With Admissions Connect, institutions will be able to provide a unified experience for both applicants and admissions teams. This includes driving applicant engagement, streamlining application management and review, as well as working smarter with 360-degree visibility and insights. Learn more about how Admissions Connect empowers institutions to engage with applicants more deeply.

Screenshot of new Admissions Connect feature in Winter ‘21 release

Admissions Connect is launching and will be available to early adopter customers in Fall 2020.

Provide Quick and Flexible Student Support with Advisor Link

Student success is the ultimate goal for higher education institutions of all sizes — and Advisor Link is here to support that effort. For new users, we’ve got a great new enhancement to jump start your implementation, Higher Education Express Set Up

We’ve built a set of pre-configured templates, layouts, values, and permissions to get you up and running with Advisor Link faster. And for advisors, we’re introducing Advisor Flex Scheduling, a new feature that allows you to support your students with the speed and flexibility that you need whether you are back on campus or advising remotely. 

With Advisor Flex Scheduling, you can control your availability with precision. Block windows of time for students to book appointments for specific topics like financial aid, and then seamlessly transition your meetings from in-person to remote. 

Screenshot of new Advisor Flex Scheduling feature in winter release

Block your availability based on topics and transition easily from in-person to virtual meetings with Advisor Flex Scheduling.

Champion the Whole Child with Student Success Hub for K-12

We are so proud to highlight the launch* of our latest innovation for K-12 schools and districts — Student Success Hub for K-12! Inspired by our work with Oakland USD and Madera USD, Student Success Hub for K-12 is designed to help schools deliver equitable and holistic support by connecting students with services they need to thrive — from food and mental health, to technology, academic support, and so much more. 

With Student Success Hub for K-12, counselors and staff can work collaboratively to address student needs with 360-degree profiles, data-informed alerts, personalized success plans, case management, and customizable reports and dashboards to monitor individual student progress. Empower your teams to help each student succeed with Student Success Hub for K-12. 

Screenshot of new Student Success Hub feature in Winter ‘21 release

Student Success Hub for K-12 is designed to help you support the whole student. It will be released in mid-December.

Ready to learn more about the Winter ‘21 Release? Join us for the Education Cloud Winter ’21 Release Webinar on November 11, at 9:00 a.m. PT. 


About the Author

Nathalie Mainland, Senior Vice President and General Manager of Education Cloud at
Nathalie Mainland, Senior Vice President and General Manager of Education Cloud at, has over 15 years of senior-level experience working at technology and education organizations, including Blackboard, Autodesk, and Pearson. Follow her on Twitter @nmainland.

*Note that Student Success Hub for K-12 will be released in Winter ‘21 and made available to U.S.-based customers transacting in U.S. dollars. Any unreleased services or features referenced in this or other posts or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based on features that are currently available. For more information, please visit, or call 1-800-NO-SOFTWARE.