Community Hero Tracy Kronzak

By Salesforce.org | August 21, 2014 | Nonprofit

“We all have the opportunity to both support and be supported by others. It’s giving back what I’ve received that’s most important to me.”
– Tracy Kronzak

We are celebrating the one year anniversary of the Power of Us HUB by recognizing 30 community members who have been instrumental in supporting the growing community of nonprofit and higher ed Salesforce users.

Tracy KronzakToday’s community hero is Tracy Kronzak (@TracyKayeOAK ), Strategic Initiatives Manager at Cloud for Good. Tracy is consistently a top 20 contributor in the Power of Us HUB, known for providing comprehensive and thoughtful answers to a variety of questions across groups and topics. Over the last year, she has answered hundreds of questions and pointed countless other users to helpful links and resources. She was the first person whom I ever heard say that getting free Salesforce licenses was like “getting a free puppy.” I totally stole that by the way. What else can we say? She’s ‘da answer bomb! Thank YOU Tracy.

Who are you (in 250 words or less)?

“I am presently a Strategic Initiatives Manager at Cloud for Good, where I works to bring both projects and teams together for successful Salesforce implementations for complex needs. I have over 15 years of experience in the nonprofit sector, doing everything from doorknocking to technology management. My passions include making pottery and ceramic art, bicycling the myriad of Bay Area highways and byways, and marksmanship.”

How long have you been working with Salesforce products?
“Since 2010.”

What quick tip would you give someone getting started with Salesforce?
“Know Thyself! Salesforce is both promise and power, and understanding and prioritizing what is most important to your organization for metrics, reporting, and real business processes in the shared power of the platform is the key to using Salesforce successfully. Collaborate deeply on discovering these needs and implementing – strategies like Agile can help with both producing this collaboration and prioritization.”


As a thank-you for all Tracy has done for the community over the last year, the Foundation is donating $250 to a nonprofit organization of her choosing.

Connect with Tracy in the Power of Us HUB