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Community Hero Terry Cole

By Salesforce.org | August 30, 2014 | | Nonprofit

“I get inspiration, help, and wisdom from the community. And even though I’m pretty new, I’m able to give back, too.”
– Terry Cole

Terry ColeWe are celebrating the one year anniversary of the Power of Us HUB  by recognizing 30 community members who have been instrumental in supporting the growing community of nonprofit and higher ed Salesforce users.

Today’s community hero is Terry Cole, Founder & Missionary, Street Youth Ministry of Austin — a nonprofit that works to know, love and serve street-dependent young people in Austin, TX. As Terry mentioned in his quote, he is relatively new to Salesforce and the HUB, but in addition to asking some great questions, he has also found time to give back, answering questions from other members and sharing his experience in getting his organization up and running on Salesforce. Consistently a top-20 contributor, Terry is known in the HUB for his thoughtful and complete answers. And for that, we say, THANK YOU!

Who are you (in 250 words or less)?

“I run a ministry for homeless young people in Austin, Texas. We serve an average of 85 individuals every week. We help as they become more stable, more sober, and reconnect with faith and faith communities. Our clients come from all over the country and many travel year round. We served our 2500th client in May! We’re a volunteer organization using about 750 volunteers every year. We have 1.75 staff members. I worked in high tech for 25 years, working on the technologies that brought you modems, DSL and then WiFi.”

How long have you been working with Salesforce products?

“Since 2012.”

What quick tip would you give someone getting started with Salesforce?

“Plan, plan, and plan some more. Write it all out, figure out how to test that your data is good, and how best to use the data you have.”


As a thank-you for all Terry has done for the community over the last year, the Foundation is donating $250 to Street Youth Ministry of Austin.

Connect with Terry in the Power of Us HUB