If there’s one thing that’s certain, it’s that getting back to work for parents is going to rely heavily on when students, faculty, and staff can return to school.
Over the past few months, it’s become evident that education institutions will play a vital role in reopening the economy. In the U.S. alone, 40% of households have children in the home and over 35% of college students live with their parents. Many families are experiencing changes at home with children coming back from college or supporting remote learning, in addition to keeping up with their careers.
The Education Cloud team is here to support K-12 and higher ed leaders on their reopening journey. Using Work.com, institutions can take a thoughtful approach to getting back to school and university campuses. Built on the world’s #1 CRM platform, Work.com is an all-new suite of apps, expertise, and services designed to help institutions make critical decisions on when and how to reopen safely. We’re innovating quickly and working alongside our education customers to provide institutions with the Work.com solutions they need to scale support services, make informed decisions, and protect their communities.
Here are three key ways that Work.com helps education leaders to accelerate learner and institution success on their reopening journey.
Workplace Command Center
The Workplace Command Center is an institution’s single pane of glass for managing the complexities associated with getting back to school in the COVID-19 environment by first providing a level of confidence as faculty and staff return to campus. Education leaders managing their returning community can make data-driven decisions based on real-time, tailored public health data, as well as their institution’s data about their campus, students, families, and staff.
Based on this information, institutions can act quickly to trigger the workflows and actions needed to help resume school operations and reopen safely. From the Workplace Command Center, institutions can integrate data from external systems via MuleSoft, access Tableau data visualizations, as well as partner apps and solutions.
Employee Wellness Check
With the Employee Wellness Check, institutions can create health surveys to assess their faculty and staff’s suitability to return to work. They can tailor surveys to their institution’s needs and create flows to trigger follow-up actions based on a staff member’s wellness status. From the Command Center, school leaders can then assess wellness trends to uncover insights, allowing them to make informed decisions about returning faculty and staff to school, while keeping health data secure.
Manual Contact Tracing provides university medical centers and health services teams with the digital tools needed to visualize connections between people, places, and events and communicate with those potentially exposed to infectious diseases so they can take the right actions to minimize spread. This manual contact tracing solution provides guided interview templates, contact maps, and more to trace health and relationship contacts privately.
To learn more about Work.com, make sure to register for our June 9th Higher Ed Summit Virtual event.
Any unreleased services or features referenced in this post are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. For more information please visit www.salesforce.com or call 1-800-667-6389.