Your Success is Our Success.

Compare Success Plans to find the right plan for your organization. Our most successful customers take advantage of Premier Success to achieve an 80% higher return on their Salesforce investment.
Have questions? Call 1-888-479-7753 or have someone contact you.

STANDARD SUCCESS

Online support and training to get you started. Included with your Enterprise Edition subscriptions.

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CUSTOMER SUCCESS

  • Self-service resources including Help site, knowledge base, and community

SUPPORT

  • Online case submission
  • 2-business day response

TRAINING

  • “Getting Started” online catalog

PREMIER SUCCESS

Most popular

Maximize Salesforce ROI: Accelerate adoption and increase productivity. Available at a discount for Foundation customers.

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CUSTOMER SUCCESS

  • Best practices to drive user adoption & productivity
  • Release readiness programs
  • Assigned success resource*

SUPPORT

  • 24×7 toll-free phone and online
  • 1-hour initial response for critical issues
  • Premier developer support

TRAINING

  • Unlimited access to online Premier training catalog
  • Role-based learning paths
  • Customizable training templates

PREMIER + SUCCESS

Performance managed without distracting from the mission. Available at a discount for Foundation customers.

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CUSTOMER SUCCESS

  • Best practices to drive user adoption & productivity
  • Release readiness programs
  • Assigned success resource*

SUPPORT

  • 24×7 toll-free phone and online
  • 1-hour initial response for critical issues
  • Premier developer support

TRAINING

  • Unlimited access to online Premier training catalog
  • Role-based learning paths
  • Customizable training templates

ADMINISTRATION

  • Access a certified team to maintain your Salesforce solution

* These features are part of current pre-release pilot program and are not generally available to Salesforce customers. As part of the pilot program, Salesforce reserves the right to approve customers for whom these features are enabled.