Connected Nonprofit Conference - 2017

Session Slides

Welcome to the Art of the Possible

We’re excited to welcome you to The Art of The Possible at this year’s Connected Nonprofit Conference. Whether you’re new to Salesforce or a seasoned Trailblazer, you’ll find content and encounters like the Trailhead Zone and the Genius Bar to keep you brimming with inspiration and ideas to bring back and improve your organisation’s impact, right in time for 2018!

Workshop: Kickstart your Salesforce Journey

New to Salesforce for Nonprofits? Join this workshop to better understand how Salesforce and the eco-system can support your organisation’s connected journey. During the session you’ll also learn about adoption and training best practices, where to find the tools and resources you need, and we’ll also cover data management and good housekeeping best practices for admins and users.

TIMES: 10:20am & 1:30pm (max 24 participants)

Workshop: Transitioning to Lightning

Whether you’ve just started using Salesforce at your nonprofit, or have been using it for years, we’ll show you how to make a successful transition to the Lightning Experience. You’ll learn about the differences between Classic and Lightning and we will help you plan your nonprofit’s rollout of the Lightning Experience user interface, and walk you through how to enable the Lightning Experience.

TIMES: 9:00am & 3:35pm (max 24 participants)

Red Creek Lodge

9:00am An Introduction to Salesforce for Nonprofits (Slides⇩)

9:40am A Live Look at the Connected Nonprofit (Slides⇩)

10:20am A Remarkable Connected Nonprofit Story (Great Ormond Street Hospital Children’s Charity)

11.00am GDPR: Putting Privacy First (

Grey Mountain Lodge

9:00am Lessons Learned with Digital Transformation

9:40am Are Your Emails Getting into the Right Inboxes? (Slides⇩)

10:20am Prove your Worth – Using Salesforce for Impact Management (Slides⇩)

11.00am Getting Brilliant at the Basics (Slides⇩)

*11:35am-12:30pm – Pre-Keynote and Keynote*

12:30pm-13:20pm – Lunch, Networking and Expo

Red Creek Lodge

1:30pm A Tale of Two RFPs: How to Tender in the Age of Cloud Computing? (Slides⇩)

2:10pm Scaling Your Marketing With Less Effort (Slides⇩)

2:50pm ISV App Demo Jam (Sergey Erlikh – Salesforce MVP)

Grey Mountain Lodge

1:30pm Delivering a Great Donor Experience and Why it Really Matters (Slides⇩)

2:10pm Removing Barriers and Optimising the Donor Experience (Slides⇩)

2:50pm Creating a Resilient Team (Mark Quirk – Reach Remarkable)

3:20pm-3:35pm – Break + Expo

Red Creek Lodge

3:35pm Unlocking Revenue Through Social Entrepreneurship & Collaboration (Panel)

4:15pm Raising Online Donations with a Gen-Z-Proof Social Media Strategy (Slides⇩)

Grey Mountain Lodge

3:35pm How we Developed a Salesforce Solution to Support a National Volunteering Program (Slides⇩)

4:55pm-5:30pm – Closing Keynote: Emerging Technologies and Their Impact on the Nonprofit Sector

5:30pm – HAPPY HOUR

Connected Nonprofit ’17 Overview


The Digital Age has dramatically changed how donors engage, how data is managed and how clients interact with charity and community services. Ever evolving expectations around personalisation and user channel preference means that those in the nonprofit sector need to constantly assess and improve their methods, and build scalable programs for future success.

This new era also presents some incredible opportunities. So, how do you leverage those opportunities in a way that makes sense for your organisation, your vision and your resources?

The Art of the Possible helps you take a practical look at opportunities and where and when to leverage them. It’s about you and your own journey!

Whatever stage you are at in that journey, youÕll find learning opportunities at The Connected Nonprofit Conference Ô17. Kickstart your path to success during one of our workshops and get inspired throughout the day by nonprofits experiencing the Art of the Possible in the areas of Program Management, Fundraising, Analytics and Community Engagement. Also – stay on top of trends as we welcome industry analysts and shapers to discuss top of mind issues for UK nonprofits.

The Connected Nonprofit Conference ’17 comes to London on 30th November, 2017. This year, weÕre taking all the feedback from our pilot 2016 event to bring you the UK Nonprofit event of the year – full of inspiration, innovation, learning and connecting!

Here’s a quick taster of what’s on offer:

  • Take part in workshops based around your Salesforce knowledge and skill level
  • Be inspired by visionary leaders in the nonprofit space, shaping the future of nonprofit tech
  • Enjoy sessions with practical advice on how to implement and innovate with technology
  • Experience demos of Salesforce solutions for nonprofits from industry experts
  • Immerse yourself in Trailhead and join a global movement
  • Get all your questions answered at the Genius Bar
  • Share experiences and make connections during our closing reception

ABOUT SALESFORCE.ORG is a social enterprise that gets fast and efficient technology in the hands of nonprofits and educators so they can focus on doing more good. We believe everyone who wants to change the world should have the tools and technology to do so.

Connected Nonprofit Conference '17 Venue


When: 30th November, 2017
Venue: 8 Northumberland Avenue
8 Northumberland Avenue, Central London WC2N 5BY, United Kingdom

Closest public transport – Charing Cross Underground – 2 mins walk
Closest airport – London City Airport – 35 mins

twitter-icon-download-18Follow @SalesforceOrg and #CNPC_17 for conference updates.


Platinum Sponsor


Connected Nonprofit Conference '17 Venue


Gold Sponsors


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Silver Sponsors



Tickets – SOLD OUT

Connected Nonprofit - Astro - Customer Success


This year’s event is now sold out. Keep an eye on the event website to get session decks post event.